Senior Support Analyst
2 weeks ago
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work.
As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management.
With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development.
As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries.
Our mission is to empower organizations to thrive while fostering a diverse and inclusive work environment.
Job DescriptionWe are seeking a highly skilled Senior Support Analyst to join our team. The ideal candidate will have a strong background in IT service delivery, with expertise in cloud infrastructure, cybersecurity, and data management.
The successful candidate will be responsible for providing technical support to our clients, including troubleshooting, incident management, and problem resolution.
Key responsibilities will include:
- Liaising with internal teams to identify system requirements
- Developing and implementing technical solutions to meet client needs
- Providing training and support to clients on new technologies and systems
- Collaborating with cross-functional teams to drive business growth and success
The ideal candidate will have a strong understanding of IT service management principles, including ITIL and DevOps methodologies.
They will also have excellent communication and interpersonal skills, with the ability to work effectively with clients, colleagues, and stakeholders at all levels.
We offer a competitive salary range of $110K-$130K per annum, plus benefits and opportunities for professional growth and development.
If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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Senior Support Analyst
4 weeks ago
Hilo, Hawaii, United States ApTask Full timeAbout ApTaskApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management.Job...
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Senior Support Analyst
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Hilo, Hawaii, United States ApTask Full timeAbout ApTaskApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work.As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management.With...
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Senior Support Analyst
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Hilo, Hawaii, United States ApTask Full timeAbout ApTaskApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work.As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management.With...
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