Restaurant Operations Manager

1 month ago


Tucker, Georgia, United States Wingstop Full time
General Manager Job Description

Wingstop is seeking a highly skilled and experienced General Manager to lead our restaurant team. As a General Manager, you will be responsible for overseeing the daily operations of the store, providing exceptional customer service, and proactively managing the front- and back-of-house team.

Key Responsibilities:
  • Recruit, select, orient, train, assign, and schedule team members in partnership with the District Manager.
  • Work with the District Manager and Human Resources to manage performance, including coaching, counseling, and disciplining team members.
  • Communicate job expectations to the staff, plan, monitor, and review performance, plan and review compensation actions, and enforce policies and procedures.
  • Communicate effectively with the District Manager about operational and human resources issues.
  • Perform regular restaurant inspections to ensure the team and restaurant meet standards.
  • Track inventory and ensure accurate record keeping.
  • Identify and resolve issues with food preparation and handle customer service issues with grace and courtesy.
  • Maintain a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures.
Requirements:
  • Minimum of 2 years of previous food service, retail, or restaurant supervisory experience.
  • Restaurant experience is required.
  • Manager Food Handler Certification is required.
  • Strong work ethic and ability to work in a fast-paced environment.
  • Flexible schedule required, including weekends and nights.
What We Offer:
  • Free staff meals.
  • Additional employee discounts.
  • Flexible schedules.
  • Internal career growth opportunities.

We are an Equal Opportunity Employer and recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, or sexual orientation or any other classification protected by law.



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