Customer Service Representative

1 week ago


Towson, United States Priority One Staffing Services Full time
Job Description

We are seeking a highly skilled and bilingual customer service representative to join our team at Priority One Staffing Services. As a customer service representative, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.

Responsibilities:
  • Provide customer service to clients via phone, email, and chat
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work effectively in a team environment to achieve customer satisfaction and sales goals
  • Meet or exceed performance metrics and quality standards
  • Participate in ongoing training and development to improve customer service skills and product knowledge
Requirements:
  • High school diploma or equivalent required
  • 1+ year of customer service experience in a call center environment
  • Fluency in English and Spanish required
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet performance metrics
Preferred Qualifications:
  • Previous experience working from home
  • High-speed internet access
  • Computer with Ethernet connection
  • Quiet workspace
What We Offer:
  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Flexible scheduling and work-from-home options


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