Diagnostic Technician

7 days ago


Troy, Michigan, United States HCLTech Full time
About the Role

HCL Technologies is seeking an experienced Automotive Diagnostic Technician to support our vehicle software related repairs for dealers and technicians in Troy, MI.

This role requires a strong mechanical aptitude and a passion for automotive repair. The ideal candidate will have experience in diagnosing problems with the vehicle and performing maintenance, repairs, and diagnostic tests on vehicles.

Responsibilities:

  • Examining the vehicle's mechanical components and engine through software
  • Identifying problems with the vehicle and communicating with vehicle owners
  • Providing direct support to Client dealerships for diagnostic software and hardware issues

Requirements:

  • Automotive diagnostics experience: 1 year (Required)
  • Strong analytical skills and decision-making skills committed to resolution and compliance
  • Experience in handling complaints, driven to deliver an excellent customer experience through resolutions and adherence to response times

Compensation: $19.00 - $22.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Relocation assistance
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance
  • Pharmacy
  • Accidental Death & Dismemberment
  • Disability Insurance
  • Employee Assistance Program

Schedule: 8 hour shift, Monday to Friday



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