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Sales Representative

2 months ago


Poway, California, United States Sonic Automotive Full time
{"Job Title": "Salesperson", "Job Description": "Key Responsibilities

The Salesperson is responsible for generating sales appointments with customers who contact the dealership via the internet to purchase new and/or pre-owned vehicles.

Duties and Responsibilities
  • Respond to internet inquiries with courtesy, accuracy, and professionalism.
  • Promptly and accurately enter all customer inquiry data into the CRM.
  • Generate sales appointments.
  • Conduct phone surveys to assess customer preferences and quality of experience.
  • Effectively utilize lead management tools.
  • Compile all necessary reports, forms, and other documentation on a timely basis.
  • Perform other job-related duties as assigned.
  • Exhibit ethical behavior, provide the highest degree of customer satisfaction, and be honest in all aspects of dealing with customers.
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All applicants must be authorized to work in the USA and perform duties and responsibilities in a safe manner. All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

About the Role

The Salesperson delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate, and courteous manner. This highly accountable position uses lead management tools, CRM software, and the internet to manage inquiry flow, update customer files, and closely track customer interest. The Salesperson will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs. We offer a huge ad budget, easy-to-use systems, and a great work environment.

Why Work with Us?

We boast the lowest turnover in the industry. We provide award-winning training. We are committed to developing and promoting within the company. Our benefits are extremely competitive with medical, dental, vision, HSA, 401k, and PTO. We encourage peer-to-peer teamwork and recognition. Special benefits to purchasing and leasing a car. Personal Automotive Concierge Service.

"}