Veterinary Support Specialist

3 weeks ago


Northborough, Massachusetts, United States Banfield Full time

Job Summary

The Veterinary Support Specialist plays a vital role in ensuring the delivery of exceptional patient care and a positive client experience at Banfield. This individual supports the veterinarians and veterinary technicians in providing quality care, educates clients on pet health, and maintains a safe and effective hospital environment.

Key Responsibilities

  • Assist veterinarians and veterinary technicians in delivering quality patient care.
  • Communicate effectively with clients and hospital staff to ensure a smooth patient flow.
  • Provide exceptional client service, including educating clients on pet health and hospital services.
  • Maintain a safe and clean hospital environment, adhering to standard protocols and guidelines.
  • Assist with surgery and other procedures as needed.
  • Mentor and support other paraprofessionals in the hospital.

Requirements

  • Ability to work effectively in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Basic knowledge of veterinary procedures and terminology.

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