Dunkin Shift Manager
4 weeks ago
Overview
Gilligan Company LLC, an independent Dunkin' Donuts franchisee, is seeking a highly motivated and experienced Shift Manager to join our team. As a key member of our management team, the successful candidate will be responsible for ensuring excellent customer service, product quality, and staff management.
Salary Range: Up to $15/hour
About the Job
The Shift Manager plays a crucial role in maintaining high standards of customer satisfaction, operational efficiency, and staff engagement. Key responsibilities include:
- Providing exceptional customer service by greeting guests, taking orders, and resolving issues promptly.
- Operating the point-of-sale system with accuracy and efficiency.
- Cleaning and preparing cooking and prep areas to maintain a clean and safe environment.
- Preparing and packaging customer orders to their satisfaction.
- Demonstrating a thorough knowledge of menu items, ingredients, and preparation methods.
- Ensuring food quality and quantity meet company standards.
Requirements
To succeed in this role, you should possess:
- A minimum age of 18 years old.
- Excellent communication and interpersonal skills.
- Physical dexterity to move up to 50lbs from one area to another.
- Ability to operate a computerized point-of-sale system.
- Basic math skills and written/verbal proficiency.
- Enthusiasm for delivering exceptional customer service and working as part of a team.
Benefits
Gilligan Company LLC offers a competitive compensation package, including health, dental, and vision insurance, 401(k) with company match, paid time off (PTO), and opportunities for advancement. We are an equal opportunity employer committed to creating a diverse and inclusive work environment.
Location
This position is based at Gilligan Company LLC's independently owned and operated Dunkin' Donuts restaurant. If hired, you will be employed by the franchisee, not Dunkin' Brands, Inc., or any of its affiliates. Franchisees set their own wage and benefit programs, which may vary among locations.
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