Law Firm IT Support Technician
5 days ago
This is an exciting opportunity to join Consilio's ELS Direct Hire Division as an IT Technical Support Specialist. As a key member of our team, you will provide technical assistance to our law firm clients, ensuring the successful deployment, administration, and support of technology systems.
Main Responsibilities:
- Offer expert technical support to office personnel
- Manage and update inventory for the base office
- Support software installation and troubleshooting initiatives
- Work collaboratively with the IT Department on on-call rotations
- Track and resolve customer issues
Necessary Qualifications:
- Relevant background in IT or customer service
- Limited law firm experience a plus; travel required for trial support and/or projects in other offices
- Foster strong client relationships
- Demonstrate analytical and problem-solving abilities
- Promote a positive work environment
Desired Skills and Education:
- Bachelor's degree or equivalent technical training
- One to two years of relevant experience
- Preferred certifications in Windows 10/11 and Office 365
- Familiarity with Windows Operating System
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