Law Firm IT Support Technician

5 days ago


New York, New York, United States Consilio - ELS Direct Hire Division Full time
IT Technical Support Specialist Job Summary

This is an exciting opportunity to join Consilio's ELS Direct Hire Division as an IT Technical Support Specialist. As a key member of our team, you will provide technical assistance to our law firm clients, ensuring the successful deployment, administration, and support of technology systems.

Main Responsibilities:

  • Offer expert technical support to office personnel
  • Manage and update inventory for the base office
  • Support software installation and troubleshooting initiatives
  • Work collaboratively with the IT Department on on-call rotations
  • Track and resolve customer issues

Necessary Qualifications:

  • Relevant background in IT or customer service
  • Limited law firm experience a plus; travel required for trial support and/or projects in other offices
  • Foster strong client relationships
  • Demonstrate analytical and problem-solving abilities
  • Promote a positive work environment

Desired Skills and Education:

  • Bachelor's degree or equivalent technical training
  • One to two years of relevant experience
  • Preferred certifications in Windows 10/11 and Office 365
  • Familiarity with Windows Operating System


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