Healthcare Access Specialist
3 days ago
Boston Health Care for the Homeless Program is a leading provider of healthcare services to individuals and families experiencing homelessness in Greater Boston. Our mission is to ensure equitable and dignified access to healthcare for all individuals and families experiencing homelessness.
About the Role:
The Woods Mullen Patient Benefits Coordinator will play a critical role in supporting patients in accessing healthcare benefits and services. This role requires strong communication and organizational skills, as well as experience working with diverse populations.
Responsibilities:
- Provide outreach and front desk support for specialty clinics (e.g., Health Fairs).
- Support patient outreach with a focus on reducing health inequities by engaging patients who have been marginalized in healthcare settings due to their race, ethnicity, gender identity, immigration status, or other identities.
- Promote a non-judgmental, trauma-informed healthcare environment for Woods Mullen Shelter guests who are experiencing trauma, mental health disorders, and/or substance use disorders.
Requirements:
- A high school diploma or equivalent required.
- Experience in a medical setting and with insurance/benefits enrollment preferred.
- Proficient reading and writing skills in English.
- Computer skills preferred, including MS Office, e-referrals, MMIS, Virtual Gateway, NEHEN, EPIC, Azara, and basic office equipment operation.
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