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Salesforce Operations Specialist

2 months ago

Portsmouth, Virginia, United States Market Street Talent, Inc. Full time
About the Role

We are seeking a highly skilled Salesforce Administrator to join our team at Market Street Talent, Inc. as a full-time opportunity. This role will be responsible for ensuring the optimal performance of Salesforce systems and products, including Sales Cloud, Service Cloud, Digital Engagement, Maps, and CRM A.

Key Responsibilities
  • System Administration: Ensure the smooth operation of Salesforce systems, including upgrades and configurations for optimal integration.
  • Customization and Development: Complete platform customizations, including fields, page layouts, custom objects, and documentation of processes.
  • Security and Access Control: Maintain security, including sharing rules and security levels, and create and maintain user roles, profiles, and hierarchies.
  • Database Management: Perform database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
  • Technical Support: Provide Salesforce training and end-user support, and experience with Apex development and a desire to deepen technical skillset.
Requirements
  • Education: Bachelor's degree in a related discipline, or six (6) years' experience in lieu of a degree.
  • Experience: At least 5 years of experience as a Salesforce administrator and maintenance, with Advanced Administrator certification preferred.
  • Skills: Critical thinking aptitude, strong analytical skills, strong communication skills, detail-oriented, and self-starter with strong written and interpersonal skills.
  • Tools and Technologies: Proficient use of Microsoft Word, Excel, PowerPoint, Project, SharePoint, and Visio.
About Market Street Talent, Inc.

Our Vision: To promote and foster the growth of information technology (IT) in our community, one client, one candidate at a time.

Our Goal: To coach clients and candidates through the entire placement process and cultivate long-term healthy business relationships.

Our Culture: At Market Street Talent, Inc., we believe in pursuing excellence in everything we do, treating everyone with the utmost respect, and showing empathy for our community.