Floor Lead

21 hours ago


Palm Beach, Florida, United States Sur La Table Full time
About the Job

We are seeking a highly motivated and customer-focused Floor Lead to join our team at Sur La Table. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, driving sales growth, and leading by example.

Key Responsibilities:
  • Provide outstanding customer service, creating a memorable experience for every customer
  • Work collaboratively with the sales team to achieve sales goals and drive business results
  • Develop and maintain product knowledge, providing expert advice to customers
  • Lead and model customer service and selling behaviors, setting a high standard for the team
  • Complete opening and closing responsibilities, as well as assigned daily operational tasks
  • Process POS transactions, including sales, returns, and price checks
  • Perform additional duties as assigned by the Manager on Duty
Requirements:
  • 1 year of retail sales and supervisory experience
  • Strong verbal and written communication skills
  • Ability to lift and move merchandise up to 35lbs
  • Ability to climb and descend a ladder to retrieve or move merchandise
  • Ability to stand for extended periods of time (3+ hours)
  • A flexible schedule, including daytime, nights, and weekend availability
  • Ability to operate a computer, POS/register system, keyboards, and scanners
  • Regular and predictable attendance
  • May require Food Handlers and/or Food Manager Certification
  • Must be at least 18 years old
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package
  • A generous employee discount on product and cooking classes
  • A fun and fast-paced work environment

Sur La Table is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, religion, disability, genetic information, sexual orientation, veteran status, or marital status.


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