Sales Team Lead
3 weeks ago
As a Sales Team Lead for Leaf Home, you will be responsible for providing exceptional customer service and leadership support to our team of inside sales representatives. In this role, you will be the driving force behind our sales success, guiding your team to deliver remarkable experiences for our customers.
Responsibilities:
• Provide daily direction and communication to employees so that calls are placed/answered in a timely, efficient, and knowledgeable manner
• Manage and develop a team of inside sales contact center representatives through training, mentorship, and real-time KPI performance coaching
• Conduct performance reviews including 30/60/90-day reviews and yearly reviews
• Monitor timesheets including time off requests, schedules, and timesheet approvals
About Us:
Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio.
What You'll Get:
Industry-best compensation packages | Fully paid health, dental, and vision insurance | 401k with company match | Paid time off including paid parental leave | Individualized career development programs | On-demand lunch program | Childcare assistance | Free gym membership | Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Women's Committee.
Your Background:
We're looking for a high school diploma or equivalent holder with at least 3 years of prior call center supervisory experience or equivalent. Advanced leadership and team management skills are a must. If you have a proven track record of improving team performance and morale, we want to hear from you
Salary: $65,000 - $80,000 per year based on location
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