Current jobs related to IT Service Delivery Manager - Phoenix, Arizona - Cavco Industries, Inc.

  • Catering Delivery Associate

    3 weeks ago

    Phoenix, Arizona, United States SeimDei Delivery Full time

    SeimDei Delivery is seeking a reliable and customer-focused Catering Delivery Associate to join our team. As a Catering Delivery Associate, you will be responsible for picking up catering orders on time and transporting food safely from the restaurant to the destination. You will also be required to set up the food upon customer request, provide outstanding...

  • Catering Delivery Associate

    2 weeks ago

    Phoenix, Arizona, United States SeimDei Delivery Full time

    Job OverviewSeimDei Delivery is seeking a reliable and skilled Catering Delivery Driver to join our team. As a key member of our delivery team, you will be responsible for transporting food safely from restaurants to customers.Key Responsibilities:Pick up catering orders on time and transport food safely from restaurant to destination.Set up the food upon...

  • Service Delivery Manager

    4 weeks ago

    Phoenix, Arizona, United States Bristol Global Mobility Full time

    Job SummaryWe are seeking a highly skilled and experienced Service Delivery Manager to join our team at Bristol Global Mobility. As a key member of our Service Delivery team, you will be responsible for managing the day-to-day operations of our Service Delivery team, including team development, caseload management, internal communication, and overall team...

  • HR Service Delivery Manager

    3 weeks ago

    Phoenix, Arizona, United States MSCCN Full time

    About the RoleWe are seeking a highly skilled HR Service Delivery Manager to join our team. As a key member of our People Operations function, you will be responsible for leading and growing a world-class support team that provides exceptional service to our employees.Key Responsibilities:Lead and develop a team of HR support analysts to provide high-quality...

  • IT Service Delivery Specialist

    4 weeks ago

    Phoenix, Arizona, United States The Maxis Group Full time

    IT Service Delivery CoordinatorWe are seeking a highly organized and detail-oriented IT Service Delivery Coordinator to join our team at The Maxis Group.Key Responsibilities:Coordinate project experience and light technical expertise to drive business outcomes.Manage ticket management systems, ensuring up-to-date status, due dates, and monitoring service...

  • Medical Courier

    4 weeks ago

    Phoenix, Arizona, United States Powerforce Delivery Full time

    Job OverviewPowerforce Delivery is seeking a reliable and skilled Medical Delivery Driver to join our team. As a Medical Delivery Driver, you will be responsible for transporting medical supplies and equipment to residential customers in a safe and timely manner.The ideal candidate will have a valid driver's license, a clean driving record, and the ability...

  • Integrated Service Delivery Head

    4 weeks ago

    Phoenix, Arizona, United States HCL America Inc. Full time

    Job Title: Integrated Service Delivery HeadHCL America Inc. is a leading global technology company with a presence in the fields of technology and healthcare. As a business enterprise, we generate annual revenues of $13.4 billion and have 219,000 employees operating out of 60 countries.Job Summary:The Integrated Service Delivery Head will be responsible for...

  • Service Delivery Team Lead

    4 weeks ago

    Phoenix, Arizona, United States Bristol Global Mobility Full time

    Job SummaryAs a Service Delivery Team Lead at Bristol Global Mobility, you will be responsible for managing the daily aspects of Service Delivery, team development, caseload management, internal communication, and overall team functions. You will possess knowledge and understanding to facilitate involvement with the corporate Client on day-to-day...

  • Service Delivery Team Lead

    3 weeks ago

    Phoenix, Arizona, United States Bristol Global Mobility Full time

    Job SummaryAs a Service Delivery Team Lead at Bristol Global Mobility, you will be responsible for managing the daily aspects of Service Delivery, team development, caseload management, internal communication, and overall team functions. You will possess knowledge and understanding to facilitate involvement with the corporate Client on day-to-day...

  • Delivery Service Driver

    4 weeks ago

    Phoenix, Arizona, United States Restaurant Technologies Full time

    Job Title: Delivery Service DriverJob Summary:Restaurant Technologies is seeking a highly skilled and experienced Delivery Service Driver to join our team. As a key member of our delivery team, you will be responsible for delivering our bulk cooking oil products to our customers in a safe and efficient manner.Key Responsibilities:Operate a 12,000-20,000 lb....

  • Delivery and Logistics Manager

    4 weeks ago

    Phoenix, Arizona, United States PROformance OM Full time

    Job Title: Delivery and Merchandising ManagerAt PROformance OM, we are seeking a highly skilled and experienced Delivery and Merchandising Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the daily activities of our delivery drivers and merchandisers, ensuring that all team members adhere to company...

  • Delivery Service Driver

    4 weeks ago

    Phoenix, Arizona, United States Restaurant Technologies Full time

    Job Title: Delivery Service DriverJob Summary: We are seeking a skilled Delivery Service Driver to join our team at Restaurant Technologies. As a critical member of our operations, you will be responsible for delivering our products to customers while providing exceptional customer service.Key Responsibilities:Comply with internal processes and procedures,...

  • Delivery and Operations Manager

    1 month ago

    Phoenix, Arizona, United States PROformance OM Full time

    Job SummaryPROformance OM is a pioneering company in the Grab and Go industry, renowned for its innovative approach to providing fresh, healthy food options. If you thrive in a fast-paced environment, focusing on continuous improvements and operational results, PROformance OM could be the perfect fit.Job Responsibilities:Oversee daily operations of delivery...

  • Sr Network Engineer

    2 weeks ago

    Phoenix, Arizona, United States Nestlé IT Full time

    About Nestlé ITNestlé IT is the digital arm of the world's largest nutrition, health, and wellness company. With 150+ years in business, 2,000+ brands, and 270,000+ diverse team members, you'll be part of an organization that's revolutionizing food and championing global humanitarian efforts with technology at its core.Job SummaryAs a Sr. Specialist...

  • IT Project Manager

    3 weeks ago

    Phoenix, Arizona, United States Kesta IT Full time

    Job Description:We are seeking an experienced IT Project Manager to lead large-scale technology projects from initiation to completion. The ideal candidate will have a strong background in website design/redesign, customer management systems, or security tools implementation.Key Responsibilities:Ensure adherence to governance processes and engage with...

  • Digital Solutions Delivery Manager

    3 weeks ago

    Phoenix, Arizona, United States Western Alliance Bank Full time

    Job Title:Digital Solutions Delivery ManagerLocation:Western Alliance BankJob Summary:We are seeking a highly skilled Digital Solutions Delivery Manager to join our team at Western Alliance Bank. As a key member of our digital solutions team, you will be responsible for leading the delivery of digital solutions to support the bank's business objectives.Key...

  • IT Sales Executive

    4 weeks ago

    Phoenix, Arizona, United States ServicePoint IT Full time

    Job Title: Sales Lead for ServicePoint ITServicePoint IT is seeking a highly motivated and experienced Sales Lead to join our team. As a Sales Lead, you will play a pivotal role in managing client relationships, ensuring customer satisfaction, and driving business growth.Key Responsibilities:Build and maintain strong, long-lasting relationships with clients...

  • IT Sales Professional

    4 weeks ago

    Phoenix, Arizona, United States ServicePoint IT Full time

    Job Title: Sales Lead - IT ServicesServicePoint IT is seeking a highly skilled Sales Lead to join our team. As a Sales Lead, you will play a pivotal role in managing client relationships, ensuring customer satisfaction, and driving business growth.Key Responsibilities:Client Relationship Management: Build and maintain strong, long-lasting relationships with...

  • Lot Attendant Lead

    4 weeks ago

    Phoenix, Arizona, United States Arizona Preferred Delivery, LLC Full time

    Job OverviewArizona Preferred Delivery, LLC is seeking a highly skilled Lot Attendant Lead to join our team. The successful candidate will be responsible for ensuring maximum productivity and efficiency in our operations.Key ResponsibilitiesMonitor work areas for safety and cleanliness, ensuring a secure and healthy environment for employees and...

  • Senior IT Project Manager

    3 weeks ago

    Phoenix, Arizona, United States Acro Service Corp Full time

    Job SummaryWe are seeking a highly skilled Senior IT Project Manager to join our team at Acro Service Corp. As a key member of our IT department, you will be responsible for leading technology projects from initiation to delivery, ensuring they are completed on time, within budget, and to the required quality standards.Key ResponsibilitiesDevelop and...

IT Service Delivery Manager

2 months ago

Phoenix, Arizona, United States Cavco Industries, Inc. Full time
About the Role

Cavco Industries, Inc. is seeking a skilled IT Service Delivery Manager to join our team. As a key member of our IT department, you will be responsible for managing and supporting computer hardware and Windows OS, including imaging, software installation, and deploying to end users.

Key Responsibilities
  • Manage service requests, incident, and problem management.
  • Coordinate complex support issues and serve as an escalation point.
  • Enhance portal/email/phone/ticket escalation processes.
  • Manage migration from legacy on-prem AD to Azure Active Directory.
  • Drive automation and efficiency initiatives.
  • Develop and empower the team to enhance end-user experiences.
  • Utilize service management data for continuous improvement.
  • Monitor ticket queue and KPI adherence.
  • Oversee Knowledge Management repository for quality solutions.
  • Monitor vendor relationships and contract management.
  • Drive continuous improvement for the Service Desk.
  • Manage budget adherence and operational efficiency.
  • Lead incident management to resolve critical incidents.
Requirements
  • Bachelor's degree with extensive Service desk experience; 5+ years in a management role (or equivalent).
  • HDI or SDI certification.
  • Preferred: ITIL experience/certification.
  • 5+ years in technical leadership with Directory Services, including on-prem and Azure Active Directory.
  • Experience with Role-based Access and Identity Management.
  • 5+ years leading teams with expertise in O365 Collaboration Services.
  • 5+ years of ITSM platform experience (ServiceNow, ZenDesk, or other help desk ticketing systems).
  • 5+ years leading End User Services teams.
  • Excellent communication skills.
  • Proficiency in patch management, Windows OS updates, and vulnerability management.
  • Customer service, inventory control, and asset management experience.
  • Hardware troubleshooting, Office 365, networking technologies, Windows 10 support.
  • Experience with operational support of voice/phone systems.
  • Experience with remote control software for PC desktop support.
  • Strong troubleshooting and problem-solving skills.
  • Ability to prioritize tasks and work on rotational on-call after hours and weekends.