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Career Development Specialist

1 month ago


Richmond Hill, Georgia, United States Goodwill Southeast Georgia Full time
Job Summary

We are seeking a highly motivated and experienced professional to join our team as a Success Ambassador. As a key member of our organization, you will play a vital role in enhancing and improving the culture of Associate engagement through success and inclusion.

Key Responsibilities
  • Partner with managers to establish a positive and healthy organizational experience and work culture that influences retention and minimizes turnover.
  • Assist managers with identifying and coordinating enhanced training for associates to promote growth and remediate performance challenges.
  • Facilitate onboarding experience ensuring new associates are aware of how to be successful at work.
  • Act as a liaison for management teams with human resources to support recruitment, new associate identification, and on-site problem mitigation (triage and remediate proactively).
  • Assist associates with access to Mission Services programs, continuing education, and internal training programs.
  • Develop and implement methods to help instill understanding of our organization's mission, vision, values, and equity while correlating to overall organizational strategic and tactical initiatives.
  • Assist with select frontline associate training programs and champion ongoing job & organization-specific training (e.g., exceeding expectations, customer service, safety, mandatory trainings, etc.).
  • As necessary, assist associates with barrier removal to allow for highest levels of achievement both personally and professionally.
  • Connect associates to internal resources designed to reduce financial hardships.
  • Work with Mission Services Staff and Operations Trainers to develop career development plans for internal and/or external growth paths.
Requirements
  • An associate degree or equivalent combination of education and experience.
  • A minimum of two (2) years' experience in case management, career counseling, or employment service programs preferred.
  • Ability to work with limited supervision.
  • Strong communication ability with all levels of associates, senior leaders, and external partners.
  • Ability to develop and maintain positive working relationships with associates.
  • Effectively work with referral sources and case coordination staff to ensure the continuity of services.
  • Proficient in the use of computers and Microsoft office suite.
  • A positive attitude, attention to detail, and ability to effectively manage multiple priorities and associate case load.
  • A valid Driver's License, reliable transportation, and proof of insurance.
  • Ability to work a flexible schedule including nights and weekends as required.
  • Ability to travel to events and sites across Goodwill Southeast Georgia's territory as needed.
About Goodwill Southeast Georgia

Goodwill is an EEO employer and is committed to serving members of the military, Veterans, and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Our goal is to help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Goodwill provides access and opportunities to those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request an accommodation if you are unable or limited in your ability to use or access our online application system as a result of your disability. Applicants with disabilities may contact Goodwill's Human Resources Department at for assistance in accessing the on-line application system. Please be sure to include your name, preferred method of contact, and details on your requested accommodation. Goodwill will make every effort to respond to your request promptly.

Goodwill is one of the most recognized and respected brands in the country, and a career here means you become a part of transforming lives and helping people in your own neighborhood.

  • We make a difference in the community.
  • We offer competitive wages & benefits.
  • We believe in promoting from within.
  • We support our associates in achieving their highest level of personal and professional growth.