Food Service Team Lead
4 days ago
Summary: The CHAMPS Team Lead is responsible for overseeing all aspects of food offerings, including preparation and cooking, to ensure timely and clean service. This role requires adherence to established specifications and procedures, as well as safety and cleanliness standards.
Requirements:
- Must be at least 18 years of age.
- High School diploma or GED preferred.
- Must be able to legally work in the United States.
- Must be able to travel from store to store as needed.
- Must be able to pass a motor vehicle record check.
- Have reliable transportation to travel from store to store as needed.
- Outstanding customer service skills.
- Have a positive attitude and promote the company and be a team player.
- Must have basic computer skills.
- Must be well organized and manage time well.
- Possess good people interaction skills.
- Must be able to lead and direct the work of others and efficiently train new and existing employees where needed.
- Must be able and willing to cover shifts in the event of staff shortages.
- Must be able and willing to work as scheduled by management. Schedule must be flexible to include being available to work from 7:00 a.m. to 8:00 p.m. all days of the week.
Essential Sales Duties and Responsibilities:
- Provide Excellent Customer Service Skills in all interactions and ensure that all food offerings are available for customer purchase at assigned times.
- Follow all standard kitchen procedures and preparation methods as described by management and KKC.
- Maintain par level sheets to ensure successive shifts are prepared upon arrival.
- Pan sufficient chicken for operational needs and prepare batter mix.
- Manage food costs by accurately weighing and measuring ingredients according to established recipes.
- Set up the batter cart, fryers, and chicken holding cabinet and collect all necessary small wares.
- Prepare and cook all Food products as dictated by the needs of the business and the direction of management and use fryers with shortening at 340-360 degrees F.
- Ensure all food product meets specifications, procedures and quality standards, including strict observance of designated holding times and temperatures.
- Return batter and chicken to the cooler when finished cooking.
- Code dates and rotate each product using the first in, first out (FIFO) method of rotation on all products including freezer, cooler, dry, prepared, etc.
- Maintain sufficient shortening to ensure proper shortening levels.
- Effectively communicate with staff and management on current food levels and preparation lists.
- Filter and clean all fryers at the designated times while following ALL guidelines of safety (including the use of provided safety equipment)
- Maintain a clean work area by practicing the 'clean-as-you-go' practice, while following all of the company and state mandated guidelines/procedures of sanitation and safety.
- Ensure floors remain free of obstacles, debris, and are kept dry.
- Verify all necessary products and supplies are stocked and available at the batter area.
- Maintain organization and cleanliness of the cooler.
- Ensure dish sink is set up to wash, rinse, and sanitize.
- Properly label all items and manage spoiled and expired product.
- Adhere to all company policies and procedures.
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