Call Center Expert
1 week ago
Jerry Durant Auto Group is a leading automotive dealership in Weatherford, TX, serving Abilene and Fort Worth areas. Our commitment to customer satisfaction has earned us a reputation for excellence, and we're dedicated to maintaining this standard through our talented team members. As a Call Center Service Representative, you'll play a vital role in upholding this legacy, delivering world-class service to our valued clients.
Job Description
In this dynamic role, you'll leverage superb communication skills and professionalism to perform follow-up calls and receive inbound service calls for dealership clients. Your responsibilities will include receiving inbound client calls, facilitating appointments, dispatching roadside assistance, initiating outbound service campaign calls, adhering to scripts, verifying appointments, following up on no-shows, and maintaining defined service levels. If you're a results-driven individual with excellent interpersonal skills, we encourage you to explore this opportunity.
Estimated Salary: $50,000 - $65,000 per year.
What We Offer
- A stable and supportive work environment, fostering growth and development.
- A competitive salary range, recognizing your value and expertise.
- A comprehensive benefits package, promoting overall well-being.
- Ongoing training and continuing education opportunities, enhancing your skills and knowledge.
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