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Executive Retail Manager
2 months ago
We are seeking a highly skilled and experienced Executive Retail Manager to join our team at TMX Finance Family of Companies. As a key member of our leadership team, you will be responsible for overseeing the success of our retail stores and teams, driving business growth, and ensuring exceptional customer service.
Key Responsibilities- Oversee and manage the performance of retail stores, including sales, customer service, and operational efficiency.
- Develop and implement strategies to drive business growth, increase revenue, and improve customer satisfaction.
- Lead and motivate store teams to achieve sales goals, improve customer service, and maintain a positive work environment.
- Monitor and analyze sales data, customer feedback, and market trends to inform business decisions.
- Collaborate with cross-functional teams to develop and implement marketing campaigns, promotions, and events.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Develop and maintain relationships with key stakeholders, including customers, vendors, and community partners.
- Bachelor's degree in Business Administration, Marketing, or related field.
- Minimum 2 years of experience in retail management, preferably in a leadership role.
- Proven track record of driving business growth, improving customer satisfaction, and leading high-performing teams.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
- MBA or advanced degree in Business Administration.
- Experience in retail operations, sales, and customer service.
- Knowledge of marketing principles, including market research, segmentation, and targeting.
- Ability to analyze data, identify trends, and make informed business decisions.
- Competitive salary and bonus structure.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.