Technical Product Director
7 days ago
About the Job:
Lavu, Inc. is a leading global provider of restaurant point of sale (POS) systems and payment processing solutions designed to help restaurants streamline their operations, improve customer service, and increase profitability.
We are seeking an experienced Technical Product Director to lead our POS, Online Ordering, Payments, Payroll, and other services working closely with domain experts on the product team. The ideal candidate will have a proven track record of building and shipping cloud products in the hospitality/restaurant industry that include user-facing features and platform components.
Responsibilities:
- Own and drive the technical product roadmap for Lavu's POS, Online Ordering, Payments, Payroll, and other services.
- Work closely with designers, developers to concept, prototype, ship, measure, and improve products that directly improve outcomes for restaurants.
- Define both product strategy and detailed technical requirements for each feature.
- Research and propose new features with a full understanding of the tech stack.
- Champion customer needs internally by building strong relationships with sales, marketing, and customer success.
- Collaborate with the DevOps team and ensure that production systems are stable, secure, and meet customer demands.
Requirements:
- Minimum of 3 years of experience as a principal technical product manager for SaaS products, preferred: hospitality/restaurant domain experience.
- Experience in defining and launching mobile and web products (iOS experience is plus).
- A proven track record of working collaboratively and effectively with cross-functional teams.
- Startup mindset to create compelling product features and technical definition and work with engineering teams.
- Ownership of scaling a product, including setting, measuring, and optimizing the right metrics.
- Guide members of engineering teams on how to build with new technologies, set patterns, and frameworks.
- Experience in monitoring for potential customer issues and proactively recommending technical solutions.
- Experience in working closely with remote engineering teams.
- Self-starter with a problem solver mentality.
- Ability to work in a collaborative, cross-functional team environment. Ability to communicate technical ideas verbally and in writing.
- Deep understanding of AWS, iOS, Databases, and Web technologies. Strong SQL skills, and comfortable working with production DBAs.
- B.S. Computer Science, and MBA.
Compensation: Estimated annual salary range: $180,000 - $250,000
Why Join Us: We offer a dynamic and fast-paced work environment, competitive compensation and benefits package, and opportunities for professional growth and development.
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