Process Control Specialist

4 days ago

Corpus Christi, Texas, United States Puffer Sweiven Full time
Job Title: Account Manager - FCS Process End Users

At Puffer-Sweiven, we are seeking a highly motivated and experienced Account Manager to join our team. As an Account Manager, you will be responsible for establishing and maintaining professional business relationships with customers in selected accounts who influence the selection of technology, products, and services for actuation-related products.

Duties and Responsibilities:
  • Prospects, qualifies, develops, and closes potential new customer accounts and sales opportunities.
  • Maintains a high degree of product and application knowledge.
  • Maintains a high degree of industry knowledge and awareness, including trends, technology advancements, significant accomplishments by others in the business, state of the competition, significant events related to our business and the customers' businesses.
  • Maintains comprehensive customer support with a primary focus on customer retention.
  • Establishes relationships, builds rapport to assist with influencing customer preference and specifications to include actuation products and services.
  • Collaborates within account teams as required to develop and implement the strategy for the Account Plan.
  • Works with multiple departments and support staff to provide customer solutions quickly and efficiently.
  • Completes monthly sales reports and other required correspondence in a timely and effective manner.
  • Manages customer expectations relative to deliverables and timeframes.
Qualifications:
  • BS/BA degree required, engineering or associated technical degree preferred.
  • Strong knowledge of process industry applications, operations, and technology, particularly focused on pressure management equipment and on/off valve actuation and controls products.
Experience/Skills:
  • A minimum of 5 plus years proven outside sales experience in the process control industry. Excellent network of current industry contacts is preferred.
  • 3-5 years' experience calling on Upstream and Midstream End Users and Engineering Contractors.
Competencies:
  • Excellent demonstrated ability to interface with and influence technical decision makers.
  • Excellent prospecting/opportunity skills. Strong innovation in selling and servicing techniques.
  • Excellent analytical and creative problem-solving skills.
  • Excellent effective written and excellent oral communication skills, including strong presentation skills.
  • Strong technical ability to evaluate potential product applications and alternatives.
  • Strong customer service skills, including the ability to develop rapport and trust with customers while creating dependency.
  • Strong ability to interact effectively with all levels of customer contacts and internal personnel.
  • Strong interpersonal skills including engaged listening and acknowledging skills, as well as questioning and discovery skills.
  • Strong drive and initiative, highly motivated.
  • Strong negotiating skills.
  • Strong information management skills, including personal computer use.
  • Exhibits strong self-management skills including a high degree of professionalism and dependability.

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