Store Operations Manager
2 weeks ago
At MOD Super Fast Pizza, we're passionate about serving up more than just great food - we're committed to creating a positive impact in the lives of our employees and the communities we serve.
Job SummaryWe're seeking a highly motivated and experienced Store Coach to join our team As a Store Coach, you'll play a key role in driving store operations and leading our Squad to deliver an exceptional MOD experience.
Key Responsibilities- Lead by example, embodying MOD values and behaviors to create a positive and inclusive store environment
- Coach and develop Shift Captains to ensure seamless store operations and exceptional customer service
- Train and mentor Squad members on all aspects of store tasks and operations
- Maintain a clean and organized store, adhering to high standards of quality and safety
- Monitor and report performance issues to the General Manager, resolving Squad member concerns in a fair and timely manner
- Manage cash handling functions and maintain accurate records
- Minimum 6 months of experience in a Shift Captain role or 1 year of supervisory experience in a retail or restaurant environment
- Proven leadership skills, with a focus on coaching, training, and motivating front-line employees
- Ability to think strategically and act tactically in a fast-paced environment
- Strong communication and interpersonal skills, with a focus on building a positive and inclusive team culture
- Food safety certification and/or alcohol beverage certification within 30 days of hire
- Demonstrated service leadership style and presence
- High noise levels due to operations, customers, and overhead music
- May be indoor or outdoor setting, with varying weather conditions
- Varying schedule to include evenings, holidays, and extended hours as business dictates
- Will work near moving or mechanical parts
- Will work inside a walk-in refrigerator and freezer
At MOD Super Fast Pizza, we're committed to creating a safe and inclusive work environment for all employees. If you're passionate about serving up more than just great food, and you're looking for a challenging and rewarding role, we encourage you to apply
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