Customer Service Representative
16 hours ago
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Mach 1 Stores in Fairfield, Illinois. As a key member of our store staff, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our convenience store.
About the JobThis is an entry-level position that offers competitive pay and opportunities for career growth and development. We are looking for individuals who are passionate about providing top-notch customer service, working effectively as part of a team, and maintaining a clean and safe work environment.
Key Responsibilities- Deliver outstanding customer service by greeting customers, responding to their needs, and resolving any issues in a timely and professional manner.
- Operate a cash register accurately and efficiently, handling cash and credit transactions with precision.
- Maintain a high level of product knowledge and be able to answer customer questions confidently.
- Work collaboratively with colleagues to achieve sales goals and maintain a positive store atmosphere.
- Ensure accurate inventory management, receiving, and stocking of products.
- Age: Must be at least 21 years old.
- Cash Handling Skills: Experience with handling cash and operating a point-of-sale system is preferred.
- Physical Abilities: Ability to lift periodically, stand for shift duration, and walk while working.
- Availability: Willingness to work weekends, holidays, and varying shifts.
We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for advancement within the company. Additionally, we provide on-the-job training and support to ensure your success in this role.
CompensationThe starting hourly wage is $14.00, with a 25-cent pay increase every three months in 2024. Double-time pay applies on holidays, and you'll also receive a shift differential for evening and overnight shifts. Our employees enjoy a flexible schedule, employee discounts, and access to a 401(k) plan.
About UsMach 1 Stores is a family-owned business known for our friendly staff, clean stores, and commitment to community involvement. We take pride in providing a positive work environment, supportive team members, and opportunities for growth and development. If you're a motivated and customer-focused individual looking for a rewarding career, we encourage you to apply today
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