Customer Service Representative with Excellent Interpersonal Skills

1 day ago


Fairfield, Illinois, United States Mach 1 Stores Full time

At Mach 1 Stores, we are committed to providing exceptional customer service and a positive work environment for our valued employees. We offer competitive pay, great benefits, and perks in a friendly and clean convenience store setting.

Job Overview

Mach 1 Stores is seeking an Entry-Level Customer Service Associate to join our team in Fairfield, Illinois. As a key member of our staff, you will be responsible for greeting customers, handling cash transactions, and efficiently operating our store's operational duties.

About the Job

We offer a flexible schedule with AM, PM, and Overnight shifts available. The hourly wage starts at $14.00 with a 25 cent pay increase in each quarter of 2024, as well as double time pay for holidays. Our comprehensive benefits package includes health insurance, vacation time, shift differential, a 401(k) option, and an employee discount program.

Key Responsibilities
  • Greet customers and provide excellent customer service
  • Handle cash transactions accurately and efficiently
  • Operate the store's operational duties with minimal supervision
  • Work effectively in a fast-paced environment
Requirements

To be successful in this role, you must be able to lift periodically, have cashier/cash handling skills, walk/stand for shift duration, and be able to work weekends and holidays. Any previous cashier or convenience store experience is a plus, but not required. We will train the right person.

Please note that a background screen is required for this position.



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