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Conversational AI Experience Designer
1 month ago
Gainwell Technologies is seeking a visionary Conversational AI Experience Designer to spearhead the creation of innovative, user-centric conversational interfaces that revolutionize the way our clients interact with their users. As a key member of our team, you will be responsible for designing and developing conversational experiences that are intuitive, engaging, and tailored to meet the unique needs of our clients' users.
Key Responsibilities:- Develop and implement conversational design strategies that align with business objectives and user needs.
- Collaborate with cross-functional teams to design and develop conversational interfaces that are seamless, intuitive, and user-friendly.
- Conduct user research and testing to inform conversational design decisions and ensure user satisfaction.
- Stay up-to-date with the latest trends and advancements in conversational AI and apply this knowledge to drive innovation in our conversational experiences.
- Develop and maintain conversational design guidelines and best practices to ensure consistency and quality across all conversational interfaces.
- 5+ years of experience in UX design, with a focus on conversational AI, chatbot development, or related fields.
- Strong proficiency in HTML, CSS, JavaScript, JSON, XML, and Python.
- Knowledge of content strategy and writing for conversational AI interfaces, with the ability to justify design decisions using business cases, success metrics, design thinking, customer feedback, and competitive analysis.
- Familiarity with conversational UX design tools (e.g., Botsociety, MS Visio, BotMock, UxPin, X-Mind, MockFlow, etc.).
- Experience with KoreAI or similar Conversational AI orchestration platforms is a plus.
- Fully remote opportunity with a competitive salary range of $118,000 - $169,700 per year.
- Generous, flexible vacation policy, comprehensive health benefits, and educational assistance.
- Leadership and technical development academies to help build your skills and capabilities.
- A diverse, equitable, and inclusive workplace where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
We believe that nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell Technologies, an industry leader in healthcare technology solutions.