Customer Engagement Specialist

1 week ago


Dubuque, Iowa, United States McGrath Family of Dealerships Full time
About the Role

We seek a motivated Sales Consultant to join our team at McGrath Family of Dealerships. As a key member of our sales team, you will cultivate lasting relationships with customers, guide them through their vehicle selection process, and provide proactive follow-up to foster referral business and enhance customer retention.

Key Responsibilities
  • Cultivate strong relationships with customers to ensure satisfaction and loyalty.
  • Guide customers through the vehicle selection process by actively listening to their needs and preferences.
  • Proactively follow up with buyers to foster referral business and enhance customer retention.
Requirements
  • Flexibility to work weekends and adaptability to flexible hours.
  • Exceptional communication skills for interacting with customers.
  • Professional presentation and well-groomed appearance.
  • A clean driving record is essential.
Benefits
  • Competitive salary with attractive earning potential: $60,000 - $80,000 per year.
  • PTO starting day one.
  • Medical, dental, and vision benefits.
  • 401k with company match.
  • Employee Assistance Program (EAP) for confidential counseling and support.


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