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Network Operations Lead

2 months ago

Lynchburg, Virginia, United States Pacific Life Full time
Job Description

Pacific Life is seeking a highly skilled Network Operations Lead to join our team in Lynchburg, VA. As a key member of our IT organization, you will be responsible for overseeing the daily operations of our network infrastructure, ensuring its performance, reliability, and security.

Key Responsibilities
  • Oversee the full scope of operations and maintenance of the organization's network infrastructure.
  • Ensure the network operates efficiently and meets organizational needs.
  • Monitor network performance and troubleshoot issues to minimize downtime.
  • Implement network security measures to protect data and resources.
  • Develop and implement network operations policies and procedures.
  • Plan and manage network upgrades and expansions.
  • Ensure compliance with industry standards and regulatory requirements and conduct regular network security audits and assessments.
  • Stay current with emerging technologies and best practices in network management.
  • Establish organization-wide standards for products, platforms, software, hardware, or appliance-based solutions related to network operations.
  • Maintain accurate and up-to-date network documentation, diagrams, and schematics.
  • Prepare and present reports on network performance and incidents.
  • Participate in security incident response efforts by directing first responders to triage an event and performing advanced response actions for escalated events.
Requirements
  • 5+ years leading a network operations team in an enterprise environment.
  • 10+ years of experience in engineering, implementing, and supporting global networks.
  • Advanced technical skills and experience with the following: Splunk, SolarWinds, ServiceNow, Wireshark, ClearPass, Active Directory, and Group Policy Objects, Windows and Linux operating systems.
  • Strong background in network infrastructure, protocols (OSPF, BGP, EIGRP), and datacenter technologies (Cisco ACI, NDO, VXLAN).
  • Experience leading outsourced and remote teams.
  • Effective communication with the ability to interact with a wide variety of stakeholders and with experience presenting the business side of technical topics to non-technical audiences.
  • One or more of the following certifications: CCNP, CCIE.
  • B.S./M.S. in Engineering and/or Computer Science or equivalent experience.
What We Offer
  • Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents.
  • Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off.
  • Paid Parental Leave as well as an Adoption Assistance Program.
  • Competitive 401k savings plan with company match and an additional contribution regardless of participation.

Pacific Life is an Equal Opportunity/Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.