IT Systems Analyst
5 days ago
We are seeking an IT Analyst to join our team at ASSA ABLOY, a global leader in door opening solutions. The successful candidate will be responsible for ensuring business processes and supporting systems continue to meet business project stakeholder needs.
Key Responsibilities:- Provide technical support to internal users, resolving issues efficiently and effectively.
- Ensure all technical issues are resolved or escalated appropriately, maintaining user communication.
- Acquire and maintain working knowledge of a wide range of business applications, processes, and systems.
- Perform end-user testing for new functionalities as needed.
- Monitor and troubleshoot issues with Microsoft 365, including email, Teams, SharePoint, and OneDrive.
- Assist with IT projects, including software upgrades, network upgrades, and equipment installations.
- Provide first-level technical support for employees, including troubleshooting software and hardware issues, network connectivity problems, and printer malfunctions.
- Troubleshoot and resolve technical issues related to desktops, laptops, printers, and other peripherals.
- Install, configure, and maintain desktops, laptops, and mobile devices.
- Minimum of a two-year Technical Degree in a related analytical field.
- Minimum of two years of closely related experience in a manufacturing environment applying business analysis to manufacturing processes.
- Excellent oral and written communication skills.
- Strong presentation, spreadsheet, flow charting, and word processing skills.
- Previous experience with Enterprise Resource Planning (ERP) systems, preferably JD Edwards.
- Previous experience working in a manufacturing plant applying business analysis to manufacturing processes.
- Experience with Microsoft SQL Power BI.
- Must have exceptional skills in time management, problem solving, organization, and attention to detail.
- Experience with project specification writing is desired.
- Understanding of Microsoft Office 365 and related applications.
- Experience with Microsoft Active Directory-based networks.
- Experience with Windows and Mac operating systems.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are interested in this opportunity, please apply on our website. We E-Verify and do not provide relocation assistance. No sponsorships or recruiters, please.
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IT Systems Analyst
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Bloomington, Indiana, United States ASSA ABLOY Full timeJob Title: IT AnalystWe are seeking an IT Analyst to join our team at ASSA ABLOY, a global leader in door opening solutions. The successful candidate will be responsible for ensuring business processes and supporting systems continue to meet business project stakeholder needs.Key Responsibilities:Provide technical support to internal users, resolving issues...
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