Front Desk Sales Associate

3 days ago


Newtown, Pennsylvania, United States The Lash Lounge Full time
About The Lash Lounge

The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. Our mission is to provide a retreat-like experience for our guests, where they can rejuvenate and feel confident in their own skin.

Job Title: Front Desk Sales Associate

We are seeking a motivated and professional Front Desk Sales Associate to join our team at The Lash Lounge Village at Newtown. As a key member of our front desk team, you will be responsible for providing an exceptional customer experience, selling memberships, and cultivating a positive work environment.

Responsibilities:
  • Describe all services, including prep and aftercare, to our guests
  • Increase savings for guests through our Membership Savings Program and retail sales
  • Deliver an outstanding client experience through incoming communication, proactive outreach, and a warm and friendly first impression
  • Communicate with guests in person or by phone/text/email through our customized software, using brand protocols and professional grammar
  • Contribute to group operations, such as inventory maintenance, cleaning, and staff scheduling
  • Assist with social media following specific brand protocols
  • Maintain a clean, inviting, and luxurious environment
  • Open or close the salon as keyholder
  • Multi-task using multiple software programs to track leads, salon scheduling, guest communications, and social media postings
Requirements:
  • Must be at least 21 years old
  • Must have reliable transportation
  • 2+ years of salon or membership sales/retail sales experience is mandatory
  • Experience handling opening and closing duties independently
  • Strong attention to detail
  • Communication and ability to articulate specific details critical to our services
  • Ability to multitask in a fast-paced environment using multiple software programs
  • Ability to work weekdays/weekends/evenings
  • Experience with MindBody Software preferred
  • Permanent position
What We Offer:
  • Hourly wage commensurate with experience
  • Free lash extensions and other salon services
  • Discounts on retail products


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