Quality Assurance Specialist

4 weeks ago


Chicago, Illinois, United States Cook County Sheriff's Office Full time
Job Summary

We are seeking a highly skilled Quality Assurance Auditor to join our team at the Cook County Sheriff's Office. As a Quality Assurance Auditor, you will be responsible for ensuring compliance with established guidelines and regulations, as well as performing a wide range of administrative duties.

Key Responsibilities
  • Conduct internal operational audits to determine compliance with departmental guidelines, rules, and regulations.
  • Perform highly specialized administrative and secretarial work, handling complex situations and conflicts within the department.
  • Oversee the operations of various clerical and secretarial support units, ensuring timely and efficient administrative support.
  • Review and assess the completeness, accuracy, and quality of work performed by Records Office Administrative Assistants and Receiving/Classification staff.
  • Verify record file updates for accuracy and completeness, and review county sentence calculations for accuracy.
  • Maintain interactive communication with professional staff, supervisors, and managers to assess clerical, secretarial, and administrative needs.
  • Utilize computer applications to process information and perform assigned tasks.
  • In the Executive's absence, ensure that requests for action or information are relayed to the appropriate staff member.
Requirements
  • Possession of a high school diploma or G.E.D. test certificate.
  • Minimum of two (2) years of clerical or secretarial professional work experience.
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • Ability to work any shift assigned, including days, afternoons, or midnights.
  • Typing skills (35 w.p.m. with 95% accuracy) and familiarity with computer keyboards and data inputting.
Preferred Qualifications
  • Graduated from an accredited college or university with a bachelor's degree.
  • Familiarity with the American Correctional Association Standards, Illinois Jail Standards, and Illinois Compiled Statutes.

Please note that all positions are located onsite and the Cook County Sheriff's Office prohibits all unlawful discrimination in its hiring and promotional process.



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