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Product Specialist

2 months ago

Mentor, Ohio, United States Penske Automotive Group Full time
Job Overview

The Product Specialist plays a critical role in advising customers on vehicle platforms, option packages, and powertrain choices. This position requires a strong understanding of vehicle features, benefits, and functionality.

Key Responsibilities
  • Record all showroom traffic, including customer information
  • Greet customers promptly and provide exceptional customer service
  • Stay up-to-date on current vehicle inventory and market conditions
  • Advise customers on incentive programs and vehicle options
  • Recommend the appraisal process as needed
  • Provide test drives and ensure a positive customer experience
  • Maintain a clean and safe work environment
  • Follow company policies and procedures
Requirements
  • High School Diploma or equivalent
  • 1-2 years of related experience and/or training
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Computer proficiency and basic math skills
Work Environment

This position requires a good deal of walking, standing, and sitting. The employee must be able to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis. The position may also involve working in a covered area (showroom) and outdoor area when vehicles are stored or on display.

Additional Information

Penske Automotive Group is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions.