Client Services Coordinator

4 weeks ago


Eustis, Nebraska, United States Highstreet Insurance & Financial Services, Great Plains Full time
Join Our Team at Highstreet Insurance & Financial Services, Great Plains

We are seeking a highly skilled and dedicated Client Services Coordinator to join our team. As a Client Services Coordinator, you will be responsible for providing exceptional customer service to our clients, answering their queries, and resolving any issues that may arise. Your primary goal will be to build strong relationships with our valued clients and insurance carrier staff, providing timely assistance and supporting the overall success of our organization.

About the Role:

This is a fantastic opportunity for a driven individual who enjoys working in a fast-paced environment and thrives on delivering outstanding customer service. You will be responsible for managing day-to-day client inquiries, processing renewals, and assisting with the production of new accounts. If you are a team player with excellent communication skills and a passion for building strong relationships, we encourage you to apply.

Key Responsibilities:

* Provide exceptional customer service to clients
* Answer agency phone calls, order supplies, and conduct general office administration
* Assist with the production of new accounts
* Process renewals and deliver renewal and/or binders as needed
* Maintain a focus on timeliness and completeness when interacting with customers, agency, and company personnel to minimize potential errors and omissions claims

Requirements:

* High School Diploma or equivalent
* Active Property & Casualty license or willingness to obtain (materials and fees paid by Highstreet)
* Excellent communication skills both written and spoken
* Proficient in Microsoft Office
* High attention to detail
* Ability to learn new technology quickly
* Flexible and team-oriented

Salary:

We offer a competitive salary range of $40,000 - $55,000 per year, depending on experience. Additionally, we provide a comprehensive benefits package, including employer-paid life and AD&D insurance, short- and long-term disability, PTO, paid holidays, 401k with employer match, and voluntary health, vision, dental, and other benefits.

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