Medical Receptionist and Communication Specialist

4 weeks ago


Nashville, Tennessee, United States TriStar Centennial Medical Center Full time

About TriStar Centennial Medical Center

We are a leading provider of healthcare services, working to improve the health of our patients and the communities we serve. Our medical center offers a comprehensive range of medical and surgical programs, including behavioral health, emergency care, heart and vascular services, and more.

Job Description

We are seeking a highly skilled Switchboard Operator to join our team at TriStar Centennial Medical Center. As a Switchboard Operator, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring that they receive the care they need. You will be responsible for answering phone calls, directing patients to the appropriate departments, and providing general information about the medical center.

Responsibilities

  • Answer phone calls and respond to patient inquiries in a timely and professional manner
  • Direct patients to the appropriate departments or staff members
  • Provide general information about the medical center and its services
  • Use a computer system to track patient information and updates
  • Work effectively in a fast-paced environment and manage multiple tasks simultaneously

Requirements

  • High School Graduate or Equivalent Required
  • Previous experience in a healthcare setting or customer service role preferred

About the Benefits

We offer a comprehensive benefits package that includes:

  • Competitive salary range of $32,000 - $40,000 per year
  • Medical, dental, and vision insurance
  • 401(k) plan with a 100% match on 3% to 9% of pay
  • Employee stock purchase plan
  • Education assistance and tuition reimbursement
  • Colleague recognition program
  • Time away from work program, including paid time off and paid family leave

About HCA Healthcare

HCA Healthcare is one of the nation's leading providers of healthcare services, with over 180 hospitals and 2,000 care sites across the United States and United Kingdom. We have been named one of the World's Most Ethical Companies by Ethisphere Institute for ten consecutive years (2010-2019).

Why Choose TriStar Centennial Medical Center?

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you are looking for a challenging and rewarding career in healthcare, we encourage you to apply for our Switchboard Operator opening. We promptly review all applications and contact highly qualified candidates for interviews.


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