Restaurant Operations Manager
4 weeks ago
We are seeking a highly skilled and experienced General Manager to lead our busy vegan restaurant. The ideal candidate will possess strong leadership skills, exceptional organizational abilities, and a passion for delivering outstanding dining experiences.
Key Responsibilities:
- Operational Management: Oversee daily restaurant operations, including opening and closing procedures, inventory management, and equipment maintenance.
- Staff Management: Recruit, train, and supervise staff. Schedule shifts and manage performance to ensure efficient operations and high employee morale.
- Customer Service: Address customer complaints and ensure a positive dining experience. Implement customer service standards and resolve issues promptly.
- Financial Management: Monitor and manage budgets, control costs, and maximize profitability. Analyze financial reports and adjust strategies as needed.
- Compliance: Ensure the restaurant complies with health and safety regulations, food safety standards, and company policies.
- Marketing and Promotions: Develop and execute marketing strategies to attract customers and increase revenue. Plan and coordinate special events and promotions.
Qualifications:
- Several years of experience as a Restaurant Manager or in a similar role in the hospitality industry.
- Certification from recognized food safety organizations (e.g., ServSafe) may be required or preferred and TAM card.
- Strong leadership and organizational skills.
- Excellent communication and interpersonal abilities.
- Proficiency in restaurant management software (Toast & Homebase) and Microsoft Office Suite.
- Knowledge of food safety and sanitation regulations.
- Ability to work flexible hours, including weekends and holidays.
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
License/Certification:
- Driver's License (Required)
- Manager Certificate
- Safe Serv
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Preferred)
Ability to Commute:
Royal Oak, MI 48067 (Required) Work Location: In person
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