Restaurant Operations Manager

4 weeks ago


Royal Oak, Michigan, United States The Modern Vegan Full time
Job Description

We are seeking a highly skilled and experienced General Manager to lead our busy vegan restaurant. The ideal candidate will possess strong leadership skills, exceptional organizational abilities, and a passion for delivering outstanding dining experiences.

Key Responsibilities:

  • Operational Management: Oversee daily restaurant operations, including opening and closing procedures, inventory management, and equipment maintenance.
  • Staff Management: Recruit, train, and supervise staff. Schedule shifts and manage performance to ensure efficient operations and high employee morale.
  • Customer Service: Address customer complaints and ensure a positive dining experience. Implement customer service standards and resolve issues promptly.
  • Financial Management: Monitor and manage budgets, control costs, and maximize profitability. Analyze financial reports and adjust strategies as needed.
  • Compliance: Ensure the restaurant complies with health and safety regulations, food safety standards, and company policies.
  • Marketing and Promotions: Develop and execute marketing strategies to attract customers and increase revenue. Plan and coordinate special events and promotions.

Qualifications:

  • Several years of experience as a Restaurant Manager or in a similar role in the hospitality industry.
  • Certification from recognized food safety organizations (e.g., ServSafe) may be required or preferred and TAM card.
  • Strong leadership and organizational skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in restaurant management software (Toast & Homebase) and Microsoft Office Suite.
  • Knowledge of food safety and sanitation regulations.
  • Ability to work flexible hours, including weekends and holidays.

Benefits:

  • Employee discount
  • Flexible schedule

Shift:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift

License/Certification:

  • Driver's License (Required)
  • Manager Certificate
  • Safe Serv

Shift availability:

  • Day Shift (Required)
  • Night Shift (Required)
  • Overnight Shift (Preferred)

Ability to Commute:

Royal Oak, MI 48067 (Required) Work Location: In person



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