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Healthcare Support Specialist

2 months ago

Mashpee, Massachusetts, United States Hyannis Family Medical Care PC Full time
Job Description

We are looking for a Medical Assistant to provide essential support in our healthcare facility. This role involves preparing for patient appointments by organizing medical records and ensuring all necessary documentation is ready prior to their arrival. You will work closely with our medical team to deliver routine assistance and help maintain the flow of information regarding tests and lab results, ensuring patients are kept updated on their health status.

Benefits/Perks

  • Competitive Compensation
  • Positive Work Environment
  • Opportunities for Career Growth

Key Responsibilities

  • Prepare for patient consultations by organizing charts and setting up medical instruments
  • Sanitize and maintain equipment and workspaces after use
  • Handle incoming calls and respond to inquiries regarding medical services
  • Assist healthcare professionals with basic medical tasks and procedures
  • Process prior authorizations for medications
  • Monitor lab results, manage prescription calls, and perform essential office functions

Qualifications

  • BLS Certification or Certification as a Medical Assistant preferred
  • Exceptional customer service abilities
  • Strong attention to detail and organizational skills