Server - Hospitality Professional

1 month ago


Fort Lauderdale, Florida, United States Tavistock Restaurant Collection Full time
Job Summary

The Server is a key member of our restaurant team, responsible for delivering exceptional hospitality to our guests. This role requires a genuine and personable approach to service, with a focus on creating memorable experiences from initial greeting to departure.

Key Responsibilities

Deliver high-quality service to guests, ensuring their needs are met and exceeded
Contribute to a positive and efficient team environment, promoting cooperation and commitment to achieve goals
Communicate effectively with guests and team members, using active listening and clear communication
Determine guest needs and make recommendations to enhance the dining experience
Execute beverage tray service, answer guest questions, and adhere to all alcohol awareness procedures
Handle guest complaints professionally and alert a manager immediately
Process payments and handle cash accurately, maintaining a high level of cleanliness and sanitation
Perform all opening, running, and closing duties accurately, demonstrating a professional and gracious demeanor at all times

Requirements

High school diploma or equivalent, with the ability to communicate in English
Previous hospitality experience preferred, with experience using a Point of Sale (POS) system
Must meet local, legal minimum age requirement to serve alcoholic beverages
Coordination skills to properly pour and carry multiple drinks and plates at the same time

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