Veterinary Receptionist
4 weeks ago
Job Summary:
The primary role of a receptionist at Community Veterinary Partners is to provide exceptional client service, creating a warm and welcoming impression. This involves answering phones, scheduling appointments, greeting clients, and processing payments.
Key Responsibilities:
- Answer phones promptly and professionally using a multi-line phone system
- Take and deliver messages to staff, pulling medical records as needed
- Note medical records with details discussed during client conversations
- Check medical and computer records for accurate client information
- Weigh pets and record weights in medical records
- Fill prescriptions and provide administration instructions
- Prepare consent forms and discuss financial policies with clients
- Advise clients on pet care and retail items
- Maintain a clean reception area and front desk
- Collect payment and process credit cards
- Retrieve, update, and file patient medical records
- Clean up after pets' accidents
- Water and maintain plants in waiting exam rooms
Requirements:
- Minimum age requirement of 18 years old
- Effective communication with clients
- Experience in caring for animals and proper restraint techniques
- Ability to work with computer-based veterinary software
- Endurance in standing and walking on hard floor surfaces
Benefits:
- Dental insurance
- Flexible spending account
- Health savings account
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Equal Employment Opportunity:
Community Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
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