Customer Service Engineer
5 days ago
We are seeking a highly skilled Customer Service Engineer to join our team in Richfield, OH.
The ideal candidate will possess excellent communication and problem-solving skills, with the ability to troubleshoot and resolve technical issues efficiently. They will be responsible for providing top-notch support to customers, ensuring their satisfaction and loyalty to our company.
In this role, you will work closely with our Technical Support leadership team to develop and implement effective solutions to complex technical problems. You will also be responsible for preparing documentation and presenting findings to stakeholders.
Key Responsibilities:
- Generate detailed reports on technical issues and resolutions.
- Provide expert technical input and solutions to customers and internal teams.
- Prepare documentation to support diagnostic needs.
- Sell consumable items and non-contract technical services.
- Interface with Technical Support leadership as required.
Requirements:
- Bilingual French (Canadian) preferred.
- Minimum two-year degree or equivalent course experience in computer science/equipment or electronics.
- Previous technical sales experience.
- Ability to troubleshoot to resolution most problems with products supported.
- Minimum of 1 year telephone diagnostic/troubleshooting experience preferred.
Compensation and Benefits:
This is a full-time position based in Richfield, OH. The estimated salary range for this position is $50,000 - $52,000 annually. Our company offers a competitive benefits package, including [insert benefits].
-
Customer Service Professional
1 day ago
Richfield, Ohio, United States Charles Schwab Full time**About This Role**We're looking for a licensed customer service professional to join our team at Charles Schwab. As a key member of our participant services team, you'll work closely with colleagues to deliver exceptional customer service and provide expert guidance on retirement plan options. With ongoing training and development opportunities, you'll grow...
-
Strategic Customer Adoption Manager
6 days ago
Richfield, Ohio, United States Valtix Full timeCompany Overview\Cisco is a global leader in the technology industry, empowering organizations to seize the opportunities of tomorrow by proving that anything that can be connected will intuitively be.\Salary\The estimated salary for this role is $120,000 - $180,000 per year, depending on experience and qualifications.\About the Role\We are seeking an...
-
Customer Experience Manager
6 days ago
Richfield, Ohio, United States Valtix Full timeCompany Overview">Cisco is a global leader in technology and innovation, empowering individuals and organizations to achieve their full potential. We are committed to creating an inclusive future where everyone has the opportunity to thrive.">Salary">The estimated salary for this role is $120,000 - $180,000 per year, depending on location and experience....
-
Financial Services Expert
4 days ago
Richfield, Ohio, United States Charles Schwab Full time**Job Summary:**We are seeking a highly motivated and experienced Pension Plan Advisor to join our 401K Department. The successful candidate will provide guidance and solutions to participants of employer-sponsored retirement plans over the phone, building their knowledge and skills through ongoing training.This is an exciting opportunity to join a dynamic...
-
Mechanic Specialist
4 days ago
Richfield, Ohio, United States ALT Sales Corp Full timeJob SummaryWe are seeking a highly skilled Mechanic Specialist - Boom Trucks to join our team at ALT Sales Corp. in Richfield, OH.This is a full-time position with a competitive salary of $$65,000/year, plus benefits and a sign-on bonus of $300 after 100 days of continuous employment.The ideal candidate will have hands-on experience as a Crane or Heavy Duty...
-
Richfield, Ohio, United States FedEx Custom Critical Full timeJob DescriptionThe Sales Specialist I role at FedEx Custom Critical is an entry-level sales position that focuses on selling transportation brokerage services to generate new opportunities and develop relationships with potential customers. Key responsibilities include identifying prospects, cold calling, cultivating relationships, servicing customer needs,...
-
Wendy's Retail Sales Team Member
1 month ago
Richfield, Ohio, United States Pilot Flying J Full timePilot Flying J is seeking a skilled Retail Sales Team Member to join our team. As a Cashier and Team Member, you will provide excellent customer service at the sales counter, manage inventory and operate the cash registers, and maintain a clean and organized store environment. Key responsibilities include:Key Responsibilities:Provide customers with fast and...
-
Logistics Delivery Associate
2 days ago
Richfield, Ohio, United States Route Elite Full timeJob DescriptionFulfill your career aspirations as a delivery professional with Route Elite, the leading logistics service provider in Richfield, Ohio.Earn an estimated salary of $78,000 per year, delivering packages to residential and business customers.This role is ideal for individuals who possess excellent communication skills, a strong work ethic, and a...
-
Technical Support Specialist
6 days ago
Richfield, Ohio, United States Mobility Works Full timeEstimated Salary: $65,000 - $85,000 per year.Company OverviewMobilityWorks is a leading provider of wheelchair accessible vehicles and services to the disabled community. Our mission is to empower individuals with mobility, independence, and personal freedom.Job SummaryWe are seeking an IT Support Specialist to join our team in providing technical support...
-
Logistics Delivery Professional
6 days ago
Richfield, Ohio, United States Route Elite Full timeJob SummaryWe are hiring a Logistics Delivery Professional to join our team at Route Elite. As a key member of our logistics team, you will be responsible for delivering packages to businesses and residences in a safe and timely manner.About UsRoute Elite is a leading logistics company dedicated to providing exceptional service to our customers. We offer a...
-
Retail Sales Associate
1 day ago
Richfield, Ohio, United States Pilot Company Full timeWe are seeking a motivated and customer-focused Retail Sales Associate to join our team at Pilot Company. In this role, you will provide exceptional service to our guests, ensuring a welcoming and clean environment in our travel centers.Key responsibilities include:Providing fast, friendly, and clean service to guestsMaintaining inventory levels and...
-
Security Officer
1 day ago
Richfield, Ohio, United States J8 Security Full timeWe are a reputable security company with over 30 years of experience in providing exceptional services to esteemed clients in the Greater Cleveland and Akron areas. As a Security Officer at J8 Security, you will be part of a diverse team that values professionalism, respect, and integrity.About UsJ8 Security is built on the expertise of our senior management...
-
Business Development Representative
2 days ago
Richfield, Ohio, United States FedEx Custom Critical Full timeWe are seeking a highly motivated Business Development Representative to join our team at FedEx Custom Critical. As an Entry-Level Retail Salesperson, you will play a critical role in generating new business opportunities and developing relationships with customers.About the RoleThis is an entry-level sales position that requires identifying prospects, cold...
-
Security Professional
2 days ago
Richfield, Ohio, United States Allied Universal® Full timeJob OverviewAllied Universal, a leading security and facility services provider in North America, offers rewarding career opportunities that foster personal growth. As part of a dynamic, diverse, and inclusive team, you will contribute to a culture that positively impacts our communities and customers.Salary and BenefitsWe offer a competitive salary of...
-
Maintenance and Repair Specialist
3 weeks ago
Richfield, Ohio, United States The Brewer-Garrett Company Full timeAbout the RoleThe Brewer-Garrett Company is seeking a highly skilled Maintenance and Repair Specialist to join our team. This is an exciting opportunity for a motivated individual to contribute to the maintenance and upkeep of our facilities and equipment.Key ResponsibilitiesProvide Excellent Customer Service: Offer exceptional support to our clients and...
-
Customer Service Representative
3 days ago
Richfield, United States LRSolutions, LLC Full timeProcess Automotive and Outdoor Power service contracts accurately and timely using Oracle software. Additional responsibilities will include assisting with processing Automotive, Outdoor Power & Global orders according to the set SLA’s per order type using CPQ & Oracle Software. Provide support and assist internal and external customers. Serve as a liaison...
-
Customer Service Representative
22 hours ago
Richfield, United States LRSolutions Full timeProcess Automotive and Outdoor Power service contracts accurately and timely using Oracle software. Additional responsibilities will include assisting with processing Automotive, Outdoor Power & Global orders according to the set SLAs per order type using CPQ & Oracle Software. Provide support and assist internal and external customers. Serve as a liaison...
-
Customer Service Lead
6 days ago
Richfield, Idaho, United States Lakewinds Food Full time**About the Opportunity:**We are seeking a talented and ambitious Lead Cashier to join our team at Lakewinds Food. As a key member of our front-end operation, you will play a vital role in delivering exceptional customer service and driving business growth.**Key Responsibilities:Leading our front-end team to achieve sales targets and improving customer...
-
Customer Service Team Member
1 month ago
Richfield, United States McDonald's Full timeMcDonald's - 121 N HIGHWAY 49 [Counter Attendant / Crew Member] As a Customer Service Rep at McDonald's, you'll: Greet and welcome customers to the restaurant; Assist customers with their order with great service both in Drive- Thru and dine-in; Collaborate with the rest of the team ensuring the facilities are clean and organized; Ensure customers are served...
-
Cashier and Customer Service Representative
2 days ago
Richfield, Wisconsin, United States Dollar Tree Full timeCashiers and Customer Service Representatives are the face of our company, and we're looking for friendly and approachable individuals to join our team. In this role, you'll be responsible for processing sales transactions, answering customer inquiries, and resolving any issues that may arise.The estimated salary for this position is approximately...
-
Sales Engineer
3 weeks ago
Richfield, United States Symphony Search Full timeThe Sales Engineer is responsible for developing deep customer relationships and the management of assigned customers and rep groups. This position is accountable for developing and executing sales plans that achieve the company’s revenue and profit targets through sustained top-line growth and bottom-line profitable sales. This Sales Engineer is the...
-
Technical Sales Engineer
3 weeks ago
Richfield, United States Server Products Full timeCorporate OverviewServer Products is a highly regarded food and beverage technology company that manufactures products for the restaurant and food service markets. Server Products is committed to designing smarter solutions to everyday challenges so customers can serve easier, faster, and better than ever.The OpportunityThe Technical Sales Engineer is...
-
Customer Experience Strategist
6 days ago
Richfield, Idaho, United States C4 Technical Services Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Strategist to join our Product Experience Design team at C4 Technical Services. As a key member of this dynamic team, you will play a pivotal role in shaping customer experiences and defining human-centric content strategies.Job SummaryThe Senior Content Designer position involves...
-
Industrial Engineering Manager
6 days ago
Richfield, Idaho, United States Gables Search Group, Inc. Full timeJob OverviewWe are seeking a highly skilled Mechanical Applications Specialist Leader to join our team at Gables Search Group, Inc.Key ResponsibilitiesLead and mentor the sales applications engineering staffEngage in regular customer communication (approximately 30% of time)Manage Request For Quote inquiresFoster collaboration among team members through...
-
Richfield, Idaho, United States Creative Financial Staffing Full timePosition Overview:Creative Financial Staffing is working with a prominent client in the distribution industry to find a motivated and driven Customer Service Coordinator. This role offers a dynamic work environment that rewards commitment, talent, and excellence.Job Summary:We are seeking a highly organized and detail-oriented Customer Service Coordinator to...
-
Senior Sales Engineer
1 day ago
Richfield, Minnesota, United States Argus Technical Services Full timeJob SummaryWe are seeking a highly skilled Senior Sales Engineer to join our team at Argus Technical Services. As a key member of our sales team, you will be responsible for driving sales growth and building strong relationships with existing and potential customers.
-
Software Engineer IV
1 month ago
Richfield, United States C4 Technical Services Full timeSoftware Engineer IV (REST, Java, Groovy, Spring) Location: Richfield, MN (Hybrid)Tell us about your department: Our Customer Relationship and Engagement Technology department consists of several teams supporting various customer experience aspects (e.g. user account, browse, search, cart, checkout). Project Description: This specific role will be part of...
-
Industrial Applications Engineer
6 days ago
Richfield, Idaho, United States Gables Search Group, Inc. Full timeGables Search Group, Inc. is seeking a highly skilled Industrial Applications Engineer to join our team in the Richfield, WI area. This full-time, permanent position offers an exciting opportunity to work with a well-respected industrial manufacturer of environmentally friendly products.Company OverviewWe are a 40-year-old company that has never had a...
-
Customer Service Representative
1 day ago
Richfield, Idaho, United States Creative Financial Staffing Full timeSales Support Administrator Position OverviewCreative Financial Staffing is working with a leading distribution company to find a highly motivated and driven Sales Support Administrator. This role offers a dynamic work environment that encourages commitment, talent, and excellence.Job Summary:The Sales Support Administrator will provide exceptional customer...
-
Senior Software Developer
6 days ago
Richfield, Idaho, United States C4 Technical Services Full timeC4 Technical Services is seeking a highly skilled Senior Software Developer to join our team in Richfield, MN. This role offers a competitive salary range of $140,000-$200,000 per year.Job DescriptionIn this position, you will be part of a high-performance engineering team that partners with various domain teams to deliver innovative solutions that improve...
-
Richfield, United States Snap-on Full timeOverview: Snap-on Business Solutions group; Repair System & Information a division of Snap-on Incorporated Location: ONSITE, Richfield, OH Hours: Monday through Friday; 8a - 5p EST Process Automotive and Outdoor Power service contracts accurately and timely using Oracle software. Additional responsibilities will include assisting with processing Automotive,...
-
Engineer – Entry Level Tower Crane
6 months ago
Richfield, United States ALL Family of Companies Full timePosition Summary ALL Tower Crane, LLC is seeking an entry level Engineer to provide professional engineering services to support customer needs, and lift operations with an emphasis on tower crane applications. This is a full-time, non-exempt position with comprehensive benefits in a casual office environment. Essential Functions Gain a...
-
Staff Systems Engineer
1 month ago
Richfield, United States Robert Half Full timeJob DescriptionJob DescriptionWe are seeking a Staff Systems Engineer. As a crucial member of our team, you will lead the design and implementation of computer and information networks, focusing on local area networks (LAN), wide area networks (WAN), and customer or cloud data communications networks. This role offers a contract to permanent employment...
-
Staff Systems Engineer
5 days ago
Richfield, United States Robert Half Full timeJob DescriptionJob DescriptionWe are seeking a Staff Systems Engineer. As a crucial member of our team, you will lead the design and implementation of computer and information networks, focusing on local area networks (LAN), wide area networks (WAN), and customer or cloud data communications networks. This role offers a contract to permanent employment...
-
IAM Engineer
1 week ago
Richfield, United States Futran Tech Solutions Pvt. Ltd. Full timeIAM EngineerFulltimeRichfield, MN We are looking for an IAM engineer with experience in installation, integration and deployment of Ping Identity solutions. The ideal candidate should have previous hands-on experience in migrating applications to Ping Suite of products. In this role you will: • Be the subject matter expert on PingFederate, PingDirectory,...