Library Support Specialist

2 months ago


Portland, Oregon, United States Clackamas County Full time

Job Summary

We are seeking a highly motivated and dedicated individual to join our team as a Library Assistant at the Clackamas County Library. As a key member of our staff, you will be responsible for providing exceptional customer service and supporting the circulation of materials.

Key Responsibilities

  • Provide direct patron service and respond to customer inquiries
  • Assist patrons in using library materials and services, including the online catalog and library classification system
  • Answer basic reference questions and provide research assistance
  • Act as the lead worker for other staff and volunteers, providing guidance and support as needed

Requirements

  • A minimum of three (3) years of related experience providing direct customer service to the public
  • Experience working in a library environment, with knowledge of library methods, procedures, practices, and terminology
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse populations
  • Basic proficiency in Microsoft Office Word, Excel, and Outlook
  • Bilingual skills (Spanish or Russian) are a plus

Preferred Qualifications

  • Experience interpreting and applying rules and standards of the County library system and the consortium
  • Experience using the Dewey Decimal classification system and the Symphony library software system
  • Experience leading the work of others and providing guidance and support

Pre-Employment Requirements

  • Must pass a criminal history check, which may include national or state fingerprint records check
  • Must pass a post-offer physical assessment, with accommodation requests reviewed on an individual basis
  • Driving may be necessary for County business, with a valid driver's license required for positions with occasional or regular driving


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