Library Support Specialist
2 months ago
Job Summary
We are seeking a highly motivated and dedicated individual to join our team as a Library Assistant at the Clackamas County Library. As a key member of our staff, you will be responsible for providing exceptional customer service and supporting the circulation of materials.
Key Responsibilities
- Provide direct patron service and respond to customer inquiries
- Assist patrons in using library materials and services, including the online catalog and library classification system
- Answer basic reference questions and provide research assistance
- Act as the lead worker for other staff and volunteers, providing guidance and support as needed
Requirements
- A minimum of three (3) years of related experience providing direct customer service to the public
- Experience working in a library environment, with knowledge of library methods, procedures, practices, and terminology
- Strong communication and interpersonal skills, with the ability to work effectively with diverse populations
- Basic proficiency in Microsoft Office Word, Excel, and Outlook
- Bilingual skills (Spanish or Russian) are a plus
Preferred Qualifications
- Experience interpreting and applying rules and standards of the County library system and the consortium
- Experience using the Dewey Decimal classification system and the Symphony library software system
- Experience leading the work of others and providing guidance and support
Pre-Employment Requirements
- Must pass a criminal history check, which may include national or state fingerprint records check
- Must pass a post-offer physical assessment, with accommodation requests reviewed on an individual basis
- Driving may be necessary for County business, with a valid driver's license required for positions with occasional or regular driving
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