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Customer Service Representative

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Orlando, Florida, United States Steve Manzano - State Farm Agent Full time
Job Overview

Are you a friendly and customer-oriented individual? Do you thrive in engaging with clients? If so, a position with a State Farm independent contractor agent could be the perfect fit for you. State Farm agents specialize in marketing State Farm insurance and financial service offerings.

Key Responsibilities
  • Fluency in both English and Spanish is essential.
  • Competitive starting hourly wage of $18, along with bonuses and commissions.
  • Build and nurture customer relationships, ensuring follow-ups as necessary.
  • Deliver prompt, accurate, and courteous customer support, which may involve addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Generate leads, arrange appointments, assess customer needs, and promote suitable products and services.
  • Exhibit a strong work ethic and a commitment to achieving success every day.
What You Will Receive
  • 401K retirement plan
  • Full-time employment
  • Hourly compensation plus bonuses/commissions
  • Health insurance benefits
  • Paid time off for vacations and personal/sick days
  • Valuable professional experience
  • Opportunities for career advancement
Qualifications
  • Proficiency in Spanish is required
  • People-oriented and approachable
  • Self-driven and motivated
  • Detail-oriented with a focus on accuracy
  • Committed to providing excellent customer service
  • Able to collaborate effectively within a team
  • Capable of multitasking while ensuring customer satisfaction

If you are determined to excel and seek a stable work environment, we welcome you to join our team.

This role is with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any necessary licensing and training requirements. Accepting this position does not guarantee a future agency role with State Farm Insurance Companies. As an agent team member, you will need to go through the standard State Farm agent selection process when pursuing an agency opportunity. State Farm agents operate as independent contractors who hire their own staff. Employees of State Farm agents are not employees of State Farm.