Front Desk Receptionist

2 weeks ago


Fort Lauderdale, Florida, United States CareMax Full time
About Us

CareMax is a healthcare organization dedicated to providing quality services to our seniors. Our mission is to improve lives through kindness, compassion, and better health.

Job Summary

We are seeking a Front Desk Receptionist to join our team. The successful candidate will be responsible for greeting patients, scheduling appointments, and providing administrative support.

Responsibilities
  • Answer incoming calls and direct patients to the appropriate area
  • Schedule appointments and follow up on rescheduling and no-show appointments
  • Screen incoming telephone calls and receive and convey messages electronically, in writing, and verbally
  • Check-in and check-out patients via EMR system
  • Collect and post co-pay and/or payments according to health plan and conduct end of day reconciliation process
  • Verify patient insurance prior to services being rendered
  • Update medical records and computer system with new information
  • Sort and deliver mail, medical records, and other correspondence to appropriate department
  • Participate in staff and educational meetings
Requirements
  • High School Diploma or equivalent
  • Excellent organizational and interpersonal skills
  • Minimum of 1 year experience as medical receptionist preferred
  • Required to have a command of English and Spanish language and be proficient with grammar, spelling, and verbal skills to communicate with patients, providers, and staff in written and oral communication
  • Must be proficient in Microsoft Office and knowledge with computers, scanners, etc.
What We Offer
  • Access to continual education through CareMax University
  • Starting with 18 days of Paid Time Off
  • 8 company-paid holidays plus a floating holiday
  • 401(k) plan with company match
  • Comprehensive medical package

CareMax provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, disability status, genetics, citizenship status, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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