Blow Dry Specialist

7 days ago


Salem, New Hampshire, United States MANE WELLNESS LLC Full time

We are looking for a skilled Blow Dry Specialist to join our team at MANE WELLNESS LLC. As a Blow Dry Specialist, you will be responsible for providing exceptional customer service and delivering high-quality blowouts to our clients.

The ideal candidate will have experience in a fast-paced, customer-service centric environment and possess strong communication skills. They will be able to work effectively in a team, multitask with ease, and maintain a positive attitude under pressure.

Key Responsibilities:

  • Lead the client's experience from check-in to check-out, ensuring our standards are upheld and creating a memorable experience for the client.
  • Set the tone of a positive shop atmosphere by approaching the day as if hosting a party.
  • Troubleshoot any reservation system issues, make changes to Client Profiles, optimize appointments to fit business needs, and check notes to ensure clients' needs are met.
  • Maintain overall shop cleanliness by conducting walkthroughs behind the bar and keeping the front desk and bar area clean.
  • Keep the shop looking fresh. This includes activities such as dusting, cleaning, sweeping, inventory, cleaning dishes/glasses, re-stocking product shelves, and other similar duties.

Benefits:

  • Competitive compensation with potential to make between $12-22+ per hour based on performance (comprised of hourly wages and commissions on membership sales).
  • Paid and ongoing training.
  • Flexible schedules that are set.
  • Complimentary blowouts.
  • Generous discounts on retail products.
  • Flexible dress code: black, white, grey, yellow, and denim.
  • An upbeat, positive, fun, family-feel shop culture.

Requirements:

  • Experience in a fast-paced, customer-service centric environment.
  • Previous experience with Point-of-Sale (POS) Systems strongly preferred.
  • Previous salon/spa experience preferred but not required.
  • High school diploma or equivalent.
  • Ability to work at a sustained, fast pace.
  • Excellent problem-solving and troubleshooting skills.
  • Track record in providing over-the-top, amazing customer service.
  • Ability to multitask with ease.
  • Frequently required to stand and/or walk for duration of 6-8 hour long shifts.
  • Has the technical ability and skills to operate a point-of-sale system.
  • Problem solver – uses logic and support resources to solve problems at the front desk.
  • Maintains professional demeanor under pressure.
  • Must have weekend availability.

Estimated Salary Range: $18-22 per hour. Base salary plus commission opportunities available.



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