Blow Dry Specialist
7 days ago
We are looking for a skilled Blow Dry Specialist to join our team at MANE WELLNESS LLC. As a Blow Dry Specialist, you will be responsible for providing exceptional customer service and delivering high-quality blowouts to our clients.
The ideal candidate will have experience in a fast-paced, customer-service centric environment and possess strong communication skills. They will be able to work effectively in a team, multitask with ease, and maintain a positive attitude under pressure.
Key Responsibilities:
- Lead the client's experience from check-in to check-out, ensuring our standards are upheld and creating a memorable experience for the client.
- Set the tone of a positive shop atmosphere by approaching the day as if hosting a party.
- Troubleshoot any reservation system issues, make changes to Client Profiles, optimize appointments to fit business needs, and check notes to ensure clients' needs are met.
- Maintain overall shop cleanliness by conducting walkthroughs behind the bar and keeping the front desk and bar area clean.
- Keep the shop looking fresh. This includes activities such as dusting, cleaning, sweeping, inventory, cleaning dishes/glasses, re-stocking product shelves, and other similar duties.
Benefits:
- Competitive compensation with potential to make between $12-22+ per hour based on performance (comprised of hourly wages and commissions on membership sales).
- Paid and ongoing training.
- Flexible schedules that are set.
- Complimentary blowouts.
- Generous discounts on retail products.
- Flexible dress code: black, white, grey, yellow, and denim.
- An upbeat, positive, fun, family-feel shop culture.
Requirements:
- Experience in a fast-paced, customer-service centric environment.
- Previous experience with Point-of-Sale (POS) Systems strongly preferred.
- Previous salon/spa experience preferred but not required.
- High school diploma or equivalent.
- Ability to work at a sustained, fast pace.
- Excellent problem-solving and troubleshooting skills.
- Track record in providing over-the-top, amazing customer service.
- Ability to multitask with ease.
- Frequently required to stand and/or walk for duration of 6-8 hour long shifts.
- Has the technical ability and skills to operate a point-of-sale system.
- Problem solver – uses logic and support resources to solve problems at the front desk.
- Maintains professional demeanor under pressure.
- Must have weekend availability.
Estimated Salary Range: $18-22 per hour. Base salary plus commission opportunities available.
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