Customer Service Representative

4 weeks ago

Dallas, Texas, United States Suitsupply Full time

About the Role:

Suitsupply is a rapidly expanding global brand, and we're seeking a highly skilled Customer Service Specialist to join our dynamic team in Dallas. As a key member of our service-driven team, you'll be responsible for delivering exceptional customer experiences across various channels.

Key Responsibilities:

  • Provide full-spectrum customer support, including sizing and styling advice, logistics, and account maintenance.
  • Identify and facilitate online sales, deliveries, and returns.
  • Coordinate with our physical stores to ensure seamless customer experiences.

Requirements:

  • Relevant education and/or experience in service management, retail, or fashion.
  • Sales and clientele experience in the fashion or hospitality industries.
  • A service-oriented mindset and the ability to think creatively and solve problems.
  • Flexibility to work varying shifts, including nights, weekends, and holidays.

What We Offer:

  • A fast-paced and expanding global brand with opportunities for growth and development.
  • Responsibility and empowerment to act, with a focus on autonomy and individual initiative.
  • Competitive pay ($21 - $24) and commission structure.
  • 40% discount on all Suitsupply products.

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