Senior Operations Manager

3 weeks ago


Fort Worth, Texas, United States IHOP ACG Texas Full time

About IHOP/ACG Texas

We are seeking an experienced restaurant general manager to join our team at IHOP/ACG Texas. As a leader in the restaurant industry, we are committed to providing exceptional customer service and creating a positive work environment for our employees.

Job Overview

The Senior Operations Manager will be responsible for managing all aspects of restaurant operations, including sales, customer service, inventory, and employee relations. This includes developing and implementing strategies to increase sales and profitability, as well as ensuring that all company policies and procedures are followed.

Key Responsibilities

  1. Develop and implement sales and marketing strategies to increase revenue and profitability
  2. Manage customer relationships and ensure excellent customer service
  3. Oversee inventory management and ordering to minimize waste and maximize efficiency
  4. Recruit, train, and develop high-performing teams
  5. Monitor and report on key performance indicators (KPIs) such as sales, customer satisfaction, and employee retention

Requirements

  • Minimum of 3-5 years' restaurant management experience
  • Proven track record of increasing sales and profitability
  • Strong leadership and communication skills
  • Ability to analyze data and make informed decisions
  • High school diploma or equivalent required; bachelor's degree preferred

Salary Information

The estimated salary range for this position is $65,000 - $90,000 per year, depending on experience.



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