Senior Operations Support Specialist

3 weeks ago


Fort Worth, Texas, United States Mother Parkers Tea & Coffee USA, Ltd Full time
About the Role

As a Senior Operations Support Specialist at Mother Parkers Tea & Coffee USA, Ltd, you will play a critical role in ensuring the smooth operation of our control room. Your primary responsibilities will include supporting control room operations around green bean receiving, roasting, grinding, quality assurance, sanitation, and general housekeeping.

The ideal candidate will have excellent communication and problem-solving skills, with the ability to work independently and as part of a team. You will be responsible for performing all quality assurance requirements and documentation, including color, moisture, density, grind analysis, and calibration of equipment.

Additionally, you will assist the Control Room Operator in scheduling receiving, roasting, and grinding, including quality parameters, managing bins to maximize capacity and production efficiency. You will also provide relief to green bean operators when needed and perform master sanitation, housekeeping, rework, and preventative maintenance duties as required.

This is a 2nd shift position (Mon - Fri, 2:00pm - 10:30pm) that offers a competitive total rewards package, including health benefits coverage on day one, employer-matched retirement savings plans, and optional Health or Wellness Spending Accounts. Other benefits include an employee discount program on our coffee and tea products, an Annual Safety Shoes Program, and a Tuition Assistance Program.



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