Healthcare Coordinator

4 days ago


Wausau, Wisconsin, United States BalancePoint Chiropractic, LLC Full time

Job Title: Healthcare Coordinator

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Job Summary:

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We are seeking a highly organized and customer-focused Healthcare Coordinator to join our team at BalancePoint Chiropractic, LLC in Wausau, Wisconsin.

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About Us:

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BALANCEPOINT CHIROPRACTIC is a dedicated and patient-focused chiropractic practice committed to enhancing the health and well-being of our community. Our mission is to restore balance, promote wellness, and improve the quality of life for our patients by delivering compassionate, effective, and holistic chiropractic services.

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Responsibilities:

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  • Patient Experience: Greet and check-in patients, manage patient appointments including making courtesy calls to confirm appointments, scheduling no-show follow-up appointments, and re-scheduling appointments.">
  • Patient Account, Billing, and Transactions: Count, manage and balance cash drawer. Manage patient accounts, enter transactions, and collect patient payments.">
  • Patient Communication: Address incoming phone messages, monitor the company email inbox for patient communication, and distribute messages or information to appropriate team members.">
  • Office Environment: Create and maintain a communication loop with patients to identify concerns, new requests, or areas for improvement, ensuring a positive experience for all.">
  • Cross-Functional Collaboration: Actively participate in team meetings and complete additional assignments as needed.">
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Requirements:

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  • Education: 2-year/Associates Degree in Business Administration, Health Care, or a related field of study or equivalent years of job experience required.">
  • Experience: 3-5 years of relevant work experience in a healthcare environment required.">
  • Team Player: A team player who is committed to providing high-quality patient care.">
  • Customer Service Skills: Ability to demonstrate strong customer service skills.">
  • Organizational and Multi-tasking Skills: Strong organizational and multi-tasking skills.">
  • Communication Skills: Excellent oral and written communication skills.">
  • Technology Utilization: Proficient in using phone systems and other office equipment.">
  • Able to Work Together in a Team Environment: Ability to work together in a team environment.">
  • Miscellaneous:">
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    • Competitive salary: $55,000 - $65,000 per year">
    • Opportunity to meet new people and be part of their chiropractic journey">
    • Generous holidays and flexible hours">
    • Continuous mentorship & ability to make a difference">
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Location: Wausau, WI

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Company Description: BALANCEPOINT CHIROPRACTIC is a dedicated and patient-focused chiropractic practice committed to enhancing the health and well-being of our community in Wausau, Wisconsin. Our mission is to restore balance, promote wellness, and improve the quality of life for our patients by delivering compassionate, effective, and holistic chiropractic services.



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