Healthcare Career Development Specialist

2 weeks ago


Fort Worth, Texas, United States Serenity Healthcare, LLC Full time
About the Role

Serenity Healthcare, LLC is seeking a skilled Healthcare Career Development Specialist to join our team. As a Patient Care Coordinator, you will play a vital role in connecting patients with life-saving treatments and providing exceptional customer service.

Key Responsibilities
  • Connect with patients via phone to discuss their treatment options and provide education on TMS and Ketamine.
  • Help patients solve problems and address their concerns in a compassionate and empathetic manner.
  • Coordinate with clinics to ensure seamless patient care and follow-up.
  • Perform other relevant duties as needed to support the team.
Requirements
  • High School Diploma or equivalent.
  • Strong customer service mindset and previous experience in customer-facing roles.
  • Excellent verbal and written communication skills, as well as basic math skills.
  • Ability to connect with individuals and de-escalate conflicts in a professional manner.
About Serenity Healthcare, LLC

Serenity Healthcare, LLC is a leader in the field of healthcare technology, utilizing advanced medical devices to provide long-term success for patients. Our evidence-based research and proven results drive our commitment to helping patients take back their lives with a revolutionary approach to healthcare.



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