Operations Management Trainee
7 days ago
Ryder is a leading transportation and logistics company that has been in the industry since 1933. We are committed to providing our customers with exceptional service and value. As an Operations Management Trainee, you will be part of a dynamic team that is equipped to succeed and empowered to develop your transportation and logistics career.
Key Responsibilities- Support the shop management process and assist in cost savings, customer retention, and metric-based initiatives.
- Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
- Partner with Sales staff on customer calls for new business and increased customer satisfaction.
- Manage running costs and maintenance overheads, ensuring policy and processes are followed to optimize running costs and maintenance overhead.
- Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction.
- Ensure accurate PM scheduling and follow-up, breakdowns, and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.
- Relocation within the business unit at the conclusion of the training program is required.
- Performs other duties as assigned.
- Bachelor's degree required.
- One (1) year or more customer service with issues resolution experience preferred.
Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off for vacation, illness, bereavement, family, and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug-Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.
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