Retail Store Associate

2 days ago


Concord, North Carolina, United States Marshalls Full time
About the Role

We are seeking a highly motivated and detail-oriented Retail Store Associate to join our team at Marshalls. As a key member of our store operations team, you will be responsible for maintaining a clean and organized store environment, ensuring a positive customer experience, and supporting the growth of our business.

Key Responsibilities
  • Maintain a Clean and Organized Store Environment: Ensure that the store is clean, tidy, and well-maintained, including the sales floor, backroom, and restrooms.
  • Operate Floor Care Equipment: Safely operate the scrubber and buffer to maintain the store's floors and ensure they are clean and free of debris.
  • Support Customer Experience: Provide excellent customer service, respond to customer inquiries, and resolve any issues in a timely and professional manner.
  • Adhere to Operational Standards: Maintain all operational, merchandise, and loss prevention standards, including adhering to company policies and procedures.
  • Collaborate with Colleagues: Work effectively with colleagues to achieve store goals, support each other, and maintain a positive store culture.
Requirements
  • Excellent Customer Service Skills: Provide exceptional customer service, respond to customer inquiries, and resolve any issues in a timely and professional manner.
  • Physical Stamina: Ability to perform cleaning tasks, run floor buffer and scrubber, and lift heavy objects with or without reasonable accommodation.
  • Strong Communication Skills: Effective verbal and written communication skills, including listening and responding appropriately.
  • Flexibility: Ability to work a flexible schedule to support business needs, including evenings, weekends, and holidays.
What We Offer

We offer a competitive hourly rate, opportunities for career growth and development, and a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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