Senior Business Analyst

3 days ago

Richmond, Virginia, United States TMS Full time
Job Title: Senior Analyst

Job Summary:

The Senior Analyst will serve as a subject matter expert and trainer in Microsoft Power Apps and Power Automate within the VDOT Business Integrated Solutions Division. This role is essential for empowering VDOT employees to leverage Microsoft's Power Platform tools for creating applications and developing automated workflows.

Key Responsibilities:

  • Conduct engaging Power Apps and Power Automate training sessions for employees at all levels, simplifying technical concepts for non-technical audiences.
  • Work closely with cross-functional teams to gather requirements and translate business needs into customized Power Apps solutions and automated workflows.
  • Lead workshops that encourage innovation and problem-solving skills while supporting users in app building and workflow creation.
  • Provide guidance on best practices for Power Platform adoption, ensuring compliance with organizational standards.
  • Develop and maintain technical documentation, including training guides and FAQs, ensuring resources are accessible and easy to follow.
  • Serve as a technical advisor throughout the project lifecycle, offering support for teams implementing Power Apps and Power Automate solutions.
  • Analyze existing workflows and business processes, identifying and recommending opportunities for automation using Power Automate.
  • Integrate organizational change management practices into training and adoption strategies to ensure smooth transitions and high user engagement.
  • Monitor and report on the success of training initiatives, providing insights to senior management for optimizing future training efforts.

Requirements:

  • Extensive hands-on experience with Microsoft Power Apps and Power Automate, including building custom applications and creating automated workflows.
  • Proven track record in delivering training and educational programs, effectively simplifying technical concepts for diverse audiences.
  • Strong understanding of process analysis and improvement, with the ability to identify automation opportunities.
  • Experience in translating business needs into technical solutions using Power Platform tools.
  • Excellent written and verbal communication skills, with the ability to present complex ideas clearly and concisely.
  • Ability to work effectively with cross-functional teams to foster collaboration and drive results.
  • Familiarity with change management principles to ensure smooth technology adoption.
  • Strong project management skills, capable of managing multiple training programs concurrently.

Preferred Qualifications:

  • Relevant certifications in Microsoft Power Apps, Power Automate, or related Power Platform tools.
  • Experience with Six Sigma or other process improvement methodologies.
  • Background in data analysis, database management, or data-driven decision-making.
  • Understanding of governance and best practices for Power Platform implementation.
  • Experience working within public sector or transportation-focused organizations is a plus.

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