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Field Service Engineer

2 months ago

Columbus, Ohio, United States BD Full time
Job Summary

We are seeking a highly skilled Field Service Engineer to provide technical support for our BD Pyxis automated dispensing systems. As a key member of our team, you will be responsible for delivering exceptional service to our customers, ensuring the smooth operation of our systems, and providing expert technical guidance.

Key Responsibilities
  • Provide remote and on-site technical support for BD Pyxis automated dispensing systems
  • Diagnose, service, and resolve issues regarding proprietary hardware and software system components
  • Execute a preventive maintenance program to ensure optimal system performance
  • Collaborate with cross-functional teams to understand and meet customer and business needs
  • Document all work order activity and maintain accurate records
Requirements
  • Associate Degree in Healthcare Technology or related field, or minimum of 3 years of related work experience
  • Minimum of 3 years of combination Hardware/Software/IT experience supporting proprietary and standard applications
  • 24x7 on-call experience in a customer-facing/field service environment
  • Good mechanical, computer, verbal, written, and time management skills
  • Computer electronics, Windows OS, network experience
What We Offer

At BD, we value our associates and offer a competitive compensation package, including a salary range of $36.10 USD hourly. We also provide opportunities for professional growth and development, as well as a collaborative and dynamic work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.