Tow Truck Operator

5 days ago

Broomfield, Colorado, United States Ferrovial Services North America Full time
Tow Truck Driver EV Job Summary

We are seeking a skilled Tow Truck Driver EV to join our team at Ferrovial Services North America. As a Tow Truck Driver EV, you will be responsible for providing efficient and professional assistance to motorists in need of towing services.

Key Responsibilities:
  • Assist motorists with disabled vehicles and provide traffic control and other assistance as needed at motor vehicle collisions.
  • Patrol the roadway network and assist stranded motorists by making quick-fix repairs, including changing tires, providing gas, and jump-starting vehicles.
  • Offer tow services to inoperable vehicles within the roadway network.
  • Assist at motor vehicle collisions by stabilizing the accident scene and designating safe sites.
  • Strong knowledge of Freeway Service Patrol guidelines and operations in the state of Colorado.
  • Ability to liaise and clearly communicate with motorists, first responders, and Traffic Operators during an incident.
  • Create safe Maintenance of Traffic (M.O.T) control by setting up and removing traffic control devices, including cones, message/arrow boards, and temporary signage.
  • Document, maintain, and archive all incidents, logs, and observations.
  • Initial Incident Commander in all Roadway Emergencies.
  • Liaise with the Project Engineer, Electrician, or Maintenance Technicians on any traffic-related maintenance activity.
  • Follow all procedures established for activities relating to duties of Tow Truck Operator and Tunnel Operator.
Requirements:
  • Ability to safely remove vehicles from the roadway while taking direction and clearly communicating to the Tunnel Operators, Incident Response Crews, Highway Patrol, and other responding agencies.
  • Ability to document actions.
  • Knowledge of Freeway Service Patrol and/or AAA protocols, tow truck operations, and incident management.
  • Ability to cooperate and communicate with co-workers and supervisor.
  • Ability to understand instructions furnished in written, oral, or diagram form.
  • Ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to pass a background check and approved training course.
  • Ability to drive a flatbed tow truck and respond to the scene of an incident.
Education and Experience:
  • HS Diploma or GED.
  • Valid driver's license and acceptable driving record (required).
  • 3-5 years of work experience with tow truck operations, preferably Freeway Service Patrol.
  • Knowledge and experience with a flatbed tow truck in responding to the scene of an incident within the roadway.
  • CDL, DOT certifications, Freeway Service Patrol experience desired.
  • Must possess or be able to complete approved tow truck training course and continuing education.
  • Possess basic mechanical aptitude, courteous and professional to customers, and friendly attitude.
  • Documentation of actions and observations during response to and recovery from an incident.
  • Ability to be trained as a Tunnel Operator.
  • Current certificate of completion of a Tow Truck Light Duty Level I and/or II is highly desirable.
Work Conditions/Physical Demands:
  • Ability to lift up to 60 pounds unassisted.
  • Use manual and powered pneumatic, hydraulic, gas, and electric powered tools and equipment.
  • While performing the duties of this job, the employee is routinely exposed to outside weather conditions, including extreme heat and cold.
  • Occasional exposure to wet and/or humid conditions, high precarious places, fume or airborne particles.
  • Occasional exposure to toxic or caustic chemicals.
  • Noise level in the work environment is usually moderate to high on the roadways.
  • Practice safe work methods to remain accident and injury free.
  • Ability to recognize hazards inherent in routine and non-routine tasks and make adjustments to avoid loss, injury, or accident.
  • You will be required to wear Personal Protective Equipment (PPE) appropriate to your job.

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